Closed Bug 207331 Opened 21 years ago Closed 21 years ago

Random crash while receiving new mail

Categories

(MailNews Core :: Networking: IMAP, defect)

x86
Windows 2000
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: bugzilla, Assigned: Bienvenu)

References

Details

(Keywords: crash, stackwanted)

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4b) Gecko/20030507
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4b) Gecko/20030507

The mail&news component crash at random while downloading or filtering incoming
mail.
The crash happens really at random, sometime only once a day, sometime 4-5
times, also without user input (while I'm not using the computer), with ot
without Browser's windows open.

Unfortunately I had Talkback disabled, so I was able to report and incident only
yesterday:
Talkback incident ID: TB20481114Q

Mozilla configuration is:
Accounts: 5 IMAP, 1 POP3, 1 News
Junkmail filter enabled on 4 IMAP accounts. That 4 IMAP accounts also  have 1 or
2 message filter.
All filters (junk and custom) have as action "move to folder junk on Local Folders"
All accounts download new message every 5 minutes
The preview pane is disabled


Reproducible: Couldn't Reproduce

Steps to Reproduce:
*** Bug 207334 has been marked as a duplicate of this bug. ***
can you post Talkback ID with latest nightly build ?
Keywords: crash, stackwanted
unfortunately, there's no stack in that stack trace. Can you try posting some
other talkback incident id's?
Status: UNCONFIRMED → NEW
Ever confirmed: true
Another crash today, always while downloading/filtering IMAP mail.
This time I was also moving a message from POP3 account an IMAP.

Using:
Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4b) Gecko/2003052216
TBID: TB20540901M

But there is a problem: after reading comment #3 I did look Incident's details
using the Show details" button, but the details windows was completely empty
(same as the if incident was created using the "Incident->Create New Incident"
menu command...)

Maybe would be a good idea to reinstall Mozilla, keeping just personal
preferences and account settings, to get Talkback working again properly...
I'm not having crashes anymore with build 2003052908 (official 1.4rc1).
That build was installed after uninstalling any previuous release, but retaining
almost all user-profile related files.

I think that we can close this bug.
marking wfm, thx.
Status: NEW → RESOLVED
Closed: 21 years ago
Resolution: --- → WORKSFORME
Product: MailNews → Core
Product: Core → MailNews Core
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