Closed Bug 21937 Opened 25 years ago Closed 25 years ago

[DOGFOOD][REGRESSION] Mail folder pane is empty

Categories

(SeaMonkey :: MailNews: Message Display, defect, P1)

Product:
SeaMonkey
Component:
MailNews: Message Display
Type:
defect

Tracking

(Not tracked)

Status:
VERIFIED FIXED

People

(Reporter: huang, Assigned: sspitzer)

References

Details

(Whiteboard: [PDT+]) 

After go to tasks menu -> mail.

The mail is totally blank there for both IMAP & POP accounts.
Severity: critical → blocker
Priority: P3 → P1
Build ID: 1999121608

To reproduce:
- Launch mozilla
- Select Tasks | Mail

Result: The contents of the Mail Folders panel is blank.
Assignee: phil → alecf
Summary: [DOGFOOD]Blank mail accounts for both POP & IMAP accounts → [DOGFOOD] Mail folder pane is empty
The sidebar in the browser looks ok on Karen's machine, but in the mail sidebar,
there are no accounts/folders and no sidebar panels.

Reassign to alecf, cc putterman
Provide IMAP account Console information as following:

./mozilla -installer
.//run-mozilla.sh ./mozilla-bin -installer
MOZILLA_FIVE_HOME=/home/khuang/seamonkey/package
  LD_LIBRARY_PATH=/home/khuang/seamonkey/package:/home/khuang/seamonkey/package/
Cool
      XPCS_HOME=/home/khuang/seamonkey/package/Cool
      MOZ_PROGRAM=./mozilla-bin
      MOZ_TOOLKIT=
        moz_debug=0
     moz_debugger=
nNCL: registering deferred (0)
WEBSHELL+ = 1
WEBSHELL+ = 2
nsXULKeyListenerImpl::Init()
-----  Migrating prefs
-----  Migrating prefs done null
TODO:  port / fix / turn on the code that checks for space before copying.
WEBSHELL- = 1
WEBSHELL- = 0
WEBSHELL+ = 1
 I am inside the initialize
 Hey : You are in QFA Startup
(QFA)Talkback loaded Ok.
WEBSHELL+ = 2
nsXULKeyListenerImpl::Init()
nsCollationUnix::Initialize mLocale = C
/home/khuang/seamonkey/package/Cool/Xpcs Registry.dat: invalid ELF headerWEBSHEL
L+ = 3
Setting content window
browser.startup.page = 1
startpage = http://www.mozilla.org/
in SetSecurityButton
! nsSecureBrowserUIImpl found: chrome://navigator/content/
change lock icon to unlock ?(chrome 0)
WEBSHELL+ = 4
change lock icon to unlock - new document
Document http://www.mozilla.org/ loaded successfully
Document: Done (2.886 secs)
! nsSecureBrowserUIImpl found: http://www.mozilla.org/
change lock icon to unlock ?(http 0)
! nsSecureBrowserUIImpl found: chrome://related/content/related-panel.xul
change lock icon to unlock ?(chrome 0)
we don't handle eBorderStyle_close yet... please fix me
WEBSHELL+ = 5
change lock icon to unlock - new document
nsXULKeyListenerImpl::Init()
WEBSHELL+ = 6
change lock icon to unlock - new document
! nsSecureBrowserUIImpl found: about:blank
change lock icon to unlock ?(about 0)

OnUnload from XUL
Clean up ...
attempt to UpgradePrefs.  If that fails, open the account wizard.
There are 0 smtp servers
before clearItemSelection
change lock icon to unlock - new document
start message pane with: http://www.mozilla.org/mailnews/start.html
in showthreads
In onLoadfolderPane
In sortColumn
Sort failed: [Exception... "Component returned failure code: 0x80004005 (NS_ERRO
R_FAILURE) [nsIXULSortService.Sort]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"
location: "JS frame :: chrome://messenger/content/commandglue.js :: SortColumn
:: line 314"  data: no]
SetupCommandUpdateHandlers
WEBSHELL+ = 7
! nsSecureBrowserUIImpl found: chrome://messenger/content/
change lock icon to unlock ?(chrome 804b0002)
! nsSecureBrowserUIImpl found: about:blank
change lock icon to unlock ?(about 804b0002)
WEBSHELL- = 6
WEBSHELL- = 5
WEBSHELL- = 4
we don't handle eBorderStyle_close yet... please fix me
WEBSHELL+ = 5
JavaScript Error: ReferenceError: OnUnloadMessenger is not defined

change lock icon to unlock - new document
nsXULKeyListenerImpl::Init()
WEBSHELL+ = 6
change lock icon to unlock - new document
! nsSecureBrowserUIImpl found: about:blank
change lock icon to unlock ?(about 0)

OnUnload from XUL
Clean up ...
change lock icon to unlock - new document
start message pane with: http://www.mozilla.org/mailnews/start.html
in showthreads
In onLoadfolderPane
In sortColumn
Sort failed: [Exception... "Component returned failure code: 0x80004005 (NS_ERRO
R_FAILURE) [nsIXULSortService.Sort]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"
location: "JS frame :: chrome://messenger/content/commandglue.js :: SortColumn::
line 314"  data: no]
SetupCommandUpdateHandlers
WEBSHELL+ = 7
! nsSecureBrowserUIImpl found: chrome://messenger/content/
change lock icon to unlock ?(chrome 804b0002)
! nsSecureBrowserUIImpl found: about:blank
change lock icon to unlock ?(about 804b0002)
WEBSHELL- = 6
WEBSHELL- = 5
WEBSHELL- = 4
WEBSHELL- = 3
WEBSHELL- = 2
Hey : You are in QFA Shutdown
WEBSHELL- = 1
[khuang@h-208-12-40-169 package]$
[khuang@h-208-12-40-169 package]$ ./mozilla
.//run-mozilla.sh ./mozilla-bin
MOZILLA_FIVE_HOME=/home/khuang/seamonkey/package
  LD_LIBRARY_PATH=/home/khuang/seamonkey/package:/home/khuang/seamonkey/package/
Cool
      XPCS_HOME=/home/khuang/seamonkey/package/Cool
      MOZ_PROGRAM=./mozilla-bin
      MOZ_TOOLKIT=
        moz_debug=0
     moz_debugger=
nNCL: registering deferred (0)
WEBSHELL+ = 1
nsXULKeyListenerImpl::Init()
start with profile: msg41_3qt06pop
WEBSHELL- = 0
WEBSHELL+ = 1
 I am inside the initialize
 Hey : You are in QFA Startup
(QFA)Talkback loaded Ok.
WEBSHELL+ = 2
nsXULKeyListenerImpl::Init()
nsCollationUnix::Initialize mLocale = C
/home/khuang/seamonkey/package/Cool/Xpcs Registry.dat: invalid ELF headerW
L+ = 3
Setting content window
browser.startup.page = 1
startpage = http://www.mozilla.org/
in SetSecurityButton
failed to set the page title.
! nsSecureBrowserUIImpl found: chrome://navigator/content/
change lock icon to unlock ?(chrome 0)
WEBSHELL+ = 4
change lock icon to unlock - new document
Document http://www.mozilla.org/ loaded successfully
Document: Done (2.304 secs)
! nsSecureBrowserUIImpl found: http://www.mozilla.org/
change lock icon to unlock ?(http 0)
! nsSecureBrowserUIImpl found: chrome://related/content/related-panel.xul
we don't handle eBorderStyle_close yet... please fix me
WEBSHELL+ = 5
change lock icon to unlock - new document
nsXULKeyListenerImpl::Init()
WEBSHELL+ = 6
change lock icon to unlock - new document
! nsSecureBrowserUIImpl found: about:blank
change lock icon to unlock ?(about 0)

OnUnload from XUL
Clean up ...
change lock icon to unlock - new document
start message pane with: http://www.mozilla.org/mailnews/start.html
in showthreads
In onLoadfolderPane
In sortColumn
Sort failed: [Exception... "Component returned failure code: 0x80004005 (NS_ERRO
R_FAILURE) [nsIXULSortService.Sort]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"
location: "JS frame :: chrome://messenger/content/commandglue.js :: SortColumn
:: line 314"  data: no]
SetupCommandUpdateHandlers
WEBSHELL+ = 7
! nsSecureBrowserUIImpl found: chrome://messenger/content/
change lock icon to unlock ?(chrome 804b0002)
! nsSecureBrowserUIImpl found: about:blank
change lock icon to unlock ?(about 804b0002)
WEBSHELL- = 6
WEBSHELL- = 5
WEBSHELL- = 4
WEBSHELL- = 3
WEBSHELL- = 2
Hey : You are in QFA Shutdown
WEBSHELL- = 1
[khuang@h-208-12-40-169 package]$ setenv PROFILE_NAME msg41_qt30
[khuang@h-208-12-40-169 package]$ setenv PROFILE_HOME /home/khuang/msg41_qt30
[khuang@h-208-12-40-169 package]$ ./mozilla -installer
.//run-mozilla.sh ./mozilla-bin -installer
MOZILLA_FIVE_HOME=/home/khuang/seamonkey/package
  LD_LIBRARY_PATH=/home/khuang/seamonkey/package:/home/khuang/seamonkey/package/
Cool
      XPCS_HOME=/home/khuang/seamonkey/package/Cool
      MOZ_PROGRAM=./mozilla-bin
      MOZ_TOOLKIT=
        moz_debug=0
                                                                              
WEBSHELL+ = 2
nsXULKeyListenerImpl::Init()
nsCollationUnix::Initialize mLocale = C
/home/khuang/seamonkey/package/Cool/Xpcs Registry.dat: invalid ELF
headerWEBSHELL+ = 3
Setting content window
browser.startup.page = 1
startpage = http://www.mozilla.org/
in SetSecurityButton
! nsSecureBrowserUIImpl found: chrome://navigator/content/
change lock icon to unlock ?(chrome 0)
WEBSHELL+ = 4
change lock icon to unlock - new document
Document http://www.mozilla.org/ loaded successfully
Document: Done (2.196 secs)
! nsSecureBrowserUIImpl found: http://www.mozilla.org/
change lock icon to unlock ?(http 0)
! nsSecureBrowserUIImpl found: chrome://related/content/related-panel.xul
change lock icon to unlock ?(chrome 0)
we don't handle eBorderStyle_close yet... please fix me
WEBSHELL+ = 5
change lock icon to unlock - new document
nsXULKeyListenerImpl::Init()
WEBSHELL+ = 6
change lock icon to unlock - new document
! nsSecureBrowserUIImpl found: about:blank
change lock icon to unlock ?(about 0)

The POP account is the same result.
fyi,
I see this problem too on today linux commercial seamonkey build
1999-12-16-08-12 using a migrated profile or creating a new profile.  I looked
in my prefs.js file.  As far as I can tell, all the correct information is
present.

Symptoms: Sidebar in the browser is present.  The mail sidebar is missing.
early bird gets the worm.  I'm looking at this now.
Summary: [DOGFOOD] Mail folder pane is empty → [DOGFOOD][REGRESSION] Mail folder pane is empty
OS: Linux → All
Hardware: PC → All
I see this in the 1999121608 build under NT as well.
Yes. Same result for WinNT 12-16-09-M12 for both IMAP & POP accounts
I actually *don't* see this on windows NT.
I very much see this on WinNT but here's the good stuff:

this bug was introduced during the Windows respin yesterday, it appears for the first time in the
1999121516 build for Win32. Given that, I bet someone could narrow it down to the offending
checkin fairly easily.
Yes. I went back to the previous Linux 12-15-16-M12 commercial build:
Problem already existed for yesterday afternoon's commercial build.
fyi,
I can not reproduce this problem in today Mac commercial seamonkey build
1999-12-16-09-m12.  I ran the mac installer program and was able to successfully
migrate a IMAP profile.  I was able to see my folder and access my mail.

/Peter
Assignee: alecf → sspitzer
sounds like seth fixed the problem, reassigning to him and marking fixed
Whiteboard: [PDT+]
PDT+
Seems fixed to me in the 1999121612 build under Linux.
Status: NEW → RESOLVED
Closed: 25 years ago
Resolution: --- → FIXED
marking fixed.
Verified on Linux 12-16-12-M12 commercial for both IMAP & POP accounts.
Works OK for this build now...will check WinNT later....
QA Contact: lchiang → huang
Change QA contact to me. Cc: Lisa.
Status: RESOLVED → VERIFIED
Verified on WinNT on 12-16-12-M12 commercial builds - Works OK now.
Since Peter Mock reported this bug not happened for the Mac platform.
So, I am marking as verified now.
I will still verify on the Mac for the 12-16-12-M12 build later....
But my Mac is very slow.....will keep you updating that!! Mark as Verified!!
Thanks for the fast turnaround on this bug.
*** Bug 21955 has been marked as a duplicate of this bug. ***
I still verified on Mac 12-16-12-M12 build.
It works OK for the fix of this bug. But Mac crashed many time whenever I start
or exit. "Not stable enough!!" I believe that we already have bug for that!!
But, I don't know the bug number!! Anyway,...Leave this bug as "verified"!!
Product: Browser → Seamonkey
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