Closed
Bug 233248
Opened 21 years ago
Closed 19 years ago
Error starting Firefox on virgin Windows 95 (A) system: MSVCRT.DLL not found
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
WONTFIX
People
(Reporter: glenlr, Assigned: bugzilla)
Details
User-Agent: Build Identifier: Mozilla/5.0 (Windows; U; Win95; en-US; rv:1.5) Gecko/20031007 Firebird/0.7 Error dialog: Error Starting Program, A required .DLL file, MSVCRT.DLL was not found. This error occured after a clean install of Windows 95 (A). The first thing I did after installing was connect to the web with IE 1.0! & download Firebird. I was able to resolve this problem by installing Symantec Norton System Works 2000 on my computer - this must have placed MSVCRT.DLL onto my PC. Reproducible: Always Steps to Reproduce: 1. Install Windows 95 (A) from CD onto a blank HDD 2. Boot the system, & copy the latest Firebird onto the HDD 3. Run Firebird - the error message should appear. Actual Results: Error Message as described. Expected Results: Firebird to load normally.
Updated•21 years ago
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Severity: minor → major
Comment 1•21 years ago
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Can you test this with Firefox 0.8, the update to Firebird 0.7? If it's still there we might be able to do something, and if it isn't there's no bug. In any case, a bug for an old milestone isn't particularly likely to get much attention. Actually, this might be a problem with old DLL files, as I take another look. Can you run Windows Update and see if it has any updates to msvcrt.dll, too? That might be the problem.
Summary: Error starting Firebird on virgin Windows 95 (A) system: MSVCRT.DLL not found → Error starting Firefox on virgin Windows 95 (A) system: MSVCRT.DLL not found
Comment 2•21 years ago
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Forgot to mention: if you could try Firefox 0.8 with a clean profile that would be great. Your profile is probably in C:\Windows\Profiles\<username>\Application Data\Phoenix, although I could be wrong. The location changed between Win95 and XP, and I've only got XP.
Reporter | ||
Comment 3•21 years ago
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Even though I can reproduce this, it would mean a complete re-install of my OS on my PC. I'll see what I can do. Ironicly, to run Windows Update, you need IE... but I'll give it a try :) This bug is extemly minor in my point of view - as I easily found a work around (in my case installing another app - that had the required file). I'll do some research into msvcrt.dll as well.
Reporter | ||
Comment 4•20 years ago
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Hi, I finally got round to trying to reproduce this bug using FireFox 0.8. I installed Win95(A) clean & then downloaded Firefix 0.8 & tried to install it. This time it crashed with an invalid page fault in COMCTL32.DLL while trying to install. My guess is that this is a new bug caused by the new installation routine that came with FireFox 0.8 for Windows. Can I download a windows version of FireFox 0.8 that is similar to 0.7 in installation (ie no setup program)? I'll check it out & if find one, download & try it out. Does any of this info help? Let me know if there is anything else I can do. Thanks.
Comment 5•20 years ago
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Try the one here: ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/0.8/Firefox-0.8.zip
Reporter | ||
Comment 6•20 years ago
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I downloaded the zip version of FireFox 0.8 & tried running it. I got the same error as in 0.7: MSVCRT.DLL was not found.

So we have 2 bugs here, the first is the MSVCRT.DLL issue & the other is the GPL when trying to run the 0.8 installer - does someone want to create a new bug for the GPL or should I do it?

The GPL bug occurs after it tries to "verify the integrity of the archives" - or something like that.

Remember that these issues occur on a clean Win95A system with no IE (except for version 1 of IE that came by default with Win95A).

I've had little time to do any research into what MSVCRT.DLL is - I think it's got something to do with monitors.
Comment 7•20 years ago
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Hi! I got some information about msvcrt.dll. At first it hasn't to do anything with screens. It's the Microsoft C Libary wich contains standard C functions such as printf, cos etc. It has been shipped for the first time with MS Visual C++ 5.0. You can download it from several places on the net (for example http://dll.softandco.com/dll/3/Msvcrt.dll.html) As it seems that this bug is only caused on abscebce of this particular libary, I think we should offer a link to that (or a similar) page where Win 95 users can download it. How about that? Philipp
Comment 8•20 years ago
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I'm not sure we're even going to support 95 in the system requirements. Even the current page lists 98 as the earliest.
QA Contact: mconnor
Reporter | ||
Comment 10•20 years ago
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Firefox seemed to run fine on Win 95 except for the install issue - which seems to be just a missing dll file. Thus I rekon this "bug" would be easy to fix. But all that been said - I've accepted the fact that Win 95 is now obsolete - a lot of new software these days just won't support it. So feel free to resolve this bug as "Won't Fix". Or am I supposed to do that? - since I opened the bug. Cheers.
Comment 11•20 years ago
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To the best of my knowledge, i think even Microsoft have stopped support for Windows 95. As such, it is pretty tough on Mozilla to expect them to! marking : wontfix. More info on MS Product Lifecycles : http://support.microsoft.com/default.aspx?id=fh;[ln];lifeprodw
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → WONTFIX
Comment 12•20 years ago
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We haven't officially killed off support for win95 yet, but when we do we can WONTFIX this.
Status: RESOLVED → UNCONFIRMED
Resolution: WONTFIX → ---
Comment 13•20 years ago
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Same problem with Mozilla 1.7.2 on a freshly installed Windows 95. Windows 95 is a supported platform according to http://www.mozilla.org/products/mozilla1.x/sysreq.html so this is a bug.
Comment 14•20 years ago
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Here are my experiences with Firefox (and Thunderbird, for that matter) on WIndows 95A. The version I used before Firefox 1.0 came around was, if I recall correctly, Firefox 0.9 and Thunderbird 0.8. I had no problems running or installing these. Some time later I had to reinstall Windows and then I tried to install Firefox 1.0 and Thunderbird 1.0 on a clean system. The self-extracting .exe files with official builds failed to run. I only saw a dialog box with a progress bar and when progress reached 100%, the dialog disappeared without any error messages or any information that could help me. So, I downloaded both birds as zip archives and extracted those. Both firefox.exe and thunderbird.exe failed to run - nothing happened after I double-clicked the exe files and again there was no error message nor any other information about what happened and why things didn't work. But then, I restored my profile directories (c:\windows\Mozilla and c:\Windows\Thunderbird) from backup and - to my surprise - both Firefox and Thunderbird work now. This is quite strange, as these directories contain only data (as far as I know) and no DLL's or other binaries. Perhaps some sort of DLL's or other system resources not available on a clean Win95A install is only necessary to generate the default profile data and is not used any more once profile directories are in place?
Comment 15•20 years ago
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The official system requirements at: http://www.mozilla.org/products/firefox/system-requirements.html list only Win98 onward. I think this one should be marked WONTFIX. Anyone got the privs to do that?
Comment 16•19 years ago
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WONTFIX. At the least, 95B or later is going to be needed for some things.
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago → 19 years ago
Resolution: --- → WONTFIX
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Description
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