236323 - when opening a page containing flash media i get a alert: Can't find entry point procedure ??1nsGetInterface@@UAE@XZ not found in DLL-file xpcom.dll

Status: RESOLVED WORKSFORME

(Core :: XPCOM, defect)

Description

[Eric de Graaf (werk)]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7a) Gecko/20040219
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7a) Gecko/20040219

I seems to be, only at some flash pages. (ex. www.formzet.nl) 
when i refresh and when i clear the cache, there's no error.

when opening a page containing flash media i get a alert: Can't find entry point
procedure ??1nsGetInterface@@UAE@XZ not found in DLL-file xpcom.dll.

Reproducible: Always
Steps to Reproduce:
1. close the webbrowser (exit)
2. open the webbrowser (start)
3. open a flash website

Comment 1

[Matthias Versen [:Matti]]

Please try this :
uninstall Mozilla, delete all files in c:\program files\mozilla.org (except the
plugins subdiretory) and delete c:\program files\common files\Mozilla... and
reinstall Mozilla

Comment 2

[timeless]

matti: where does the flash plugin live?

reporter: please follow the steps on
http://www.mozilla.org/quality/help/dependency-walker.html
after step 12 you should probably zip the resulting dwi file before you proceed
to step 13.

Comment 3

[Matthias Versen [:Matti]]

timeless: That depends if Mozilal found flash in another directory or in the
plugins directory itself...

Comment 4

[Hermann Schwab]

You can see the path in about:plugins if you set plugin.expose_full_path to true.
Type about:config into the location bar, then expo into the Filter, then you
should see the pref. Right-click on it, and modify.
What version of flash is installed? 

Comment 5

[Eric de Graaf (werk)]

(In reply to comment #1)
> Please try this :
> uninstall Mozilla, delete all files in c:\program files\mozilla.org (except the
> plugins subdiretory) and delete c:\program files\common files\Mozilla... and
> reinstall Mozilla
> 

I've tried this method. But it didn't work.
I think i'm going to downgrade to 1.6 for the time being. 
This alert is driving me nuts :@.

Comment 6

[Eric de Graaf (werk)]

(In reply to comment #4)
> You can see the path in about:plugins if you set plugin.expose_full_path to true.
> Type about:config into the location bar, then expo into the Filter, then you
> should see the pref. Right-click on it, and modify.
> What version of flash is installed? 

Thanks all for the tips

Full path of Shockwave Flash 7.0 r14

C:\PROGRA~1\MOZILLA.ORG\MOZILLA\plugins\NPSWF32.dll


as you might have guessed i'm new to this bug reporting.


I will first try to install another flashpalyer, i see there is a version.
7,0,19,0 on macromedia.com, i'll let you know if it works.

--

No, that (install another version o/t flash player) didn't work.

Shockwave Flash / File name: C:\PROGRA~1\MOZILLA.ORG\MOZILLA\plugins\NPSWF32.dll
Shockwave Flash 7.0 r19

Comment 7

[OstGote!]

No response from reporter, old build. Please resolve this bug.