244460 - Mozilla sometimes crashes when opening Acrobat files in new tab (Acrobat 5.0.8 on Linux)

Status: RESOLVED WORKSFORME

(Core Graveyard :: Plug-ins, defect)

Description

[Robert Turnbull]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7) Gecko/20040514
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7) Gecko/20040514

When opening links to .PDF files in new tabs Mozilla will sometimes crash. This
is hard to reproduce as it usually works fine....

I'm running Suse  9.0 and Acrobat 5.0.8

Mozilla 1.7RC2

Reproducible: Sometimes
Steps to Reproduce:
Open a bunch of different tabs (Html, Amazon.com) . Open
http://www.lexarmedia.com/drivers/files/JumpGear%20Windows%20Media%20plugin%20instructions.pdf

(This caused TB57755G)
Actual Results:  
Does not always crash....


Talkback IDs:

TB57755G
TB56853Q

Comment 1

[Stephen Donner [:stephend] Not actively reading bugmail]

Attachment: TB57755G

Comment 2

[Bernard Alleysson]

dup of bug 240105 ?

Comment 3

[Johnny Stenback (:jst)]

Any idea if this is a recent regression, or if this has been happening with
Mozilla builds for some time now?

Comment 4

[Robert Turnbull]

I think this has been happening for "a while". It happens infrequently enough
that it took me a while to see the pattern.

Comment 5

[Gavin Perry]

There are a lot of related bugs that have to do with opening or closing Acrobat
Reader (PDF) files in another tab or window.  I think they are all related, it
has been a problem for a long time I find the problem now mostly when I close a
tab that is a PDF. The work around I found that works on some machines is to
click away from the Mozilla app. This clears some kind of deadlock between
Acrobat and Mozilla. It is Mozilla that is eating all the CPU as reported by
process manager anyway.

Comment 6

[Anthony Lanni]

       Running Red Hat Workstation 3, Mozilla 1.7.2, and acroread 5.0.8-2, I see
a similar (same?) problem; all of mozilla closes when closing the window or tab
running the acroread plugin.

       I upgraded to acroread 5.0.9-1, and mozilla no longer closes on exit -
but the pdf files are never visible.  Looks like acroread starts, but dies
immediately.

thx
         anthony

Comment 7

[Andrew Schultz]

The current version of the acrobat plugin (7.0.8) seems to work OK.  The blank window problem was a Gecko problem that has been fixed.

Is anyone still seeing this?

Comment 8

[Anthony Lanni]

     Well, I don't see it in mozilla any more - but I don't use mozilla any more, so I'm not a good test case.  I do see it in Firefox 1.5.0.6 with Flash 7.0 r25 on Red Hat Workstation 4, Update 3.

    But Firefox is likely outside the scope of this bug report.

thx
    anthony

Comment 9

[Robert Turnbull]

I'm still seeing occasional Acrobat problems but I haven't had an actual crash due to this in SeaMonkey 1.0.4. (Acrobat will on occasion become unresponsive.)

Comment 10

[WADA:World Anti-bad-Duping Agency]

(In reply to comment #9)
> I'm still seeing occasional Acrobat problems but I haven't had an actual crash
> due to this in SeaMonkey 1.0.4. (Acrobat will on occasion become unresponsive.)

To Robert Turnbull(bug opener):
Do you still use Acrobat 5.0.8? Or you upgraded Adobe (Acrobat) Reader?
If latter, see meta bug 336184 which is put in "blocks:" of this bug, and see dependency tree of it, and post comments to already opened & appropriate bug for problem when Adobe Reader 7.0.x.

Comment 11

[Andrew Schultz]

OK, that seems good enough to say this is WFM

Comment 12

[WADA:World Anti-bad-Duping Agency]

Removing 336184 from blocks: because no need to track any more.

Comment 13

[Robert Turnbull]

I'm now using Acrobat 7.0.8.