250049 - Hangs when trying to access any of the videos on the page.

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[Gerald Posey]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040626 Firefox/0.9.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040626 Firefox/0.9.1

Each time I visit this site and try to access a video, the popup browser window
hangs before loading the video.  This site uses the .wm file extension for
videos.  I checked to make sure popups were allowed, cookies were allowed and
that the extension existed in the plug-ins settings and all are set to function
with this file extension.  I did notice however that the .wm file extension was
not in the main window of the options -> download window but that it was
included in the plug-in window behind the plug-in button.  Don't know if this
matters, but there was no way to enter an action for the .wm file extension in
the main window of the options -> download window.

Reproducible: Always
Steps to Reproduce:
1. Open Firefox
2. Access the website
3. Click or double-click on one of the videos.

Actual Results:  
The popup browser window appears and the indication from the window states that
the video is loading but it basically just sits there without loading.

Expected Results:  
The popup browser window should appear, load the video and list additional
videos in the left-hand pane and list additional links in the right-hand pane.

Would really like to discontinue using IE altogether and rely totally on
Firefox, but I need this site to access new content for presentations.  This may
also be a Cisco Web Site problem.  They have a list of browsers that are
supported, but Firefox is not listed - Netscape is.

Comment 1

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 2

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.