Closed
Bug 252997
Opened 20 years ago
Closed 19 years ago
Print of web page repeatably crashes NT4 (BSOD)
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
INVALID
People
(Reporter: Peter.Binney, Assigned: bugzilla)
References
()
Details
User-Agent: Mozilla/5.0 (Windows; U; WinNT4.0; en-US; rv:1.7) Gecko/20040626 Firefox/0.9.1 Build Identifier: Mozilla/5.0 (Windows; U; WinNT4.0; en-US; rv:1.7) Gecko/20040626 Firefox/0.9.1 Go the URL given (BT Directory Enquiries Business search page). Fill in the form: Name of Business: Redgrave Plastics Postcode: N Click: "Go" Resulting page includes: Redgrave Plastics, 598, Green Lanes, London Click: "Go" Use Firefox's File|Print A Firefox print appears briefly, then NT crashes with KMODE_EXCEPTION_NOT_HANDLED*** Address f2f9edaf has base at f2ee1000 - HPBLAF2.DLL The printer is an HP Laserjet4 Reproducible: Always Steps to Reproduce: See details. Note - the same actions using IE6 on this PC work fine. The PC is running NT4 SP6a Actual Results: See details Expected Results: Printed the page
Comment 1•20 years ago
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Peter: Reason of crash appear be inside printer's drivers. Could you try to upgrade them?
Reporter | ||
Comment 2•20 years ago
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I updated the driver and, sure enough, could no longer provoke the BSOD. But, have had to revert to the original driver, since it provides a feature (2up printing) which the new one no longer has!
Comment 3•19 years ago
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Device drivers' bugs are not Firefox problem.
Severity: normal → critical
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → INVALID
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Description
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