Closed
Bug 260616
Opened 20 years ago
Closed 17 years ago
Setup.exe extracts 100%, but never installs or gives any options
Categories
(Firefox :: Installer, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: kellerbomb, Unassigned)
Details
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705) Build Identifier: Using XP SP2, I try installing FX version .9.3 and 1.0PR. Both exe's extract, a window opens for a quarter of a second and I can't see what the window says. It doesn't install, or give any other options or indications. Reproducible: Always Steps to Reproduce: 1.Double click the exe. 2. 3. Actual Results: Goes through the extraction process, opens a window and closes very quickly. Expected Results: Given the installation options.
Comment 1•20 years ago
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This also happens in Windows 2000. The only fix I found around it, was to download and install Mozilla as a browser, and then re-download (to a new folder) Firefox, and install it. At least with Mozilla, it tells you that before you can install it, you must close all of your Netscape windows. If this is the problem with installing Firefox, it should tell you the same thing.
I assumed there was a problem with the downloaded file so bought the CD. It arrived today (08.01.05) and I have the same problem. Immediately after the progess bar reaches 100% a small error pane comes up with something about "integrity" and "archive". It disappears too quickly to read any more and returns to the opening menu. I get exactly the same thing with the Thunderbird CD. I have had Netscape 4 and 6 on my system in the past (Windows 98) and am running Opera 7.54 and Netscape 3.
I have tried installing the CD on my next-door neighbours computer, and it works OK. He has Windows 98SE, but no other browsers or e-mail than Explorer and OE. The window mentioned says "Verifying Integrity of Archives, please wait" So presumably the problem is on my machine. The next question therfore is What archives? and how do I put them straight?
Comment 5•19 years ago
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(In reply to comment #2) > Immediately after the progess bar reaches 100% a small error pane comes up with > something about "integrity" and "archive". It disappears too quickly to read any > more and returns to the opening menu. I installed Win98 in a VMware virtual machine, and applied SP1. With no other software installed, Firefox 1.0.2 installer fails consistently at exactly this point. The message is "Verifying integrity of archives, please wait..." Not sure whether this is relevant, but the .exe is on a share served by Samba.
Comment 6•19 years ago
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FYI, 1.0.2 shows the same behaviour for en-US and en-GB variants. 1.0.1 and 1.0 (en-GB) do too. But 0.9.3 installs just fine. Having installed 0.9.3, and asking it to "check now" for software updates, it fails to find any. Trying to install 1.0.2 manually still fails.
Comment 7•19 years ago
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This also happens on win98, with 1.0.6 Since firefox (next to opera) is the only browser capable of doing anything on such a setup it was the first thing i tried to install. IE4 which comes as the default browser doesn't work anymore, can't download drivers, or run windows update due to javascript errors. I used Opera to download nvidia drivers, but the problem persists. Current situation: win98, no updates. Nvidia detonator drivers, for geforce2 Opera 8 installed.
I have since installed this OK on two other computers, one Windows 98, the other Windows XP. The only difference is they have never had Netscape installed. Sometime I'll strip my computer down and try again but not right away because I'm extremely happy with Opera 8.
Comment 9•19 years ago
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I get the same on NT/4.0 and Firefox 1.0.6 I started by uninstalling Internet Explorer. That uninstalled more than I expected, including Outlook Express (good riddence), DirectShow?, NetMeeting, the Internet connection wizard?, and many others. What happens: - 100% Extracting - Initializing Setup, Please wait - Verifying Archive Integrity of Archives, Please Wait - at this point, the installer dies quietly. Task Manager shows the program is no longer running. Opera 8.02 installed ok. Firefox still wouldn't install after opera installed.
Comment 10•19 years ago
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Have you at any time had Netscape on this machine? If I rebuild I don't simply deinstall I have four drives on my system, so I reformat drive C: and overwrite it with graphic files (booting off the diskette) so there's no chance of anything left. The trouble is that, for this, I might have to do the same for Drive E: and reinstall all my application programmes which is just too much hassle.
Updated•19 years ago
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Assignee: bugs → nobody
QA Contact: bugzilla → installer
Comment 11•19 years ago
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This Problem can be fixed by installing MSIE 6 SP 1 on Windows 98. I kid you not. After doing that, I was able to start setup for Firefox. I found this out when I - confronted with the problem described here - snatched Firefox portable and tried to run it. This brought a popup that said something wrong with a "OLEAUT32.DLL" (the version was too old as I later found out). Obviously Installing a complete IE6Sp1 is overkill, but I have no idea how else I could have gotten a relatively current OLEAUT32.DLL
Updated•17 years ago
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Version: unspecified → 1.5.0.x Branch
Comment 12•17 years ago
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Closing WFM per comment 11. If others experience this problem, head over to http://support.microsoft.com/kb/214845/en-us to update your OLEAUT32.DLL file.
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago
Resolution: --- → WORKSFORME
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Description
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