262235 - Fresh install on Win XP finishes properly, I start the program and Windows XP shows it under processes but not under applications in task manager.

Status: RESOLVED INCOMPLETE

(Firefox :: Installer, defect)

Description

[Noah Souza]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913 Firefox/0.10
Build Identifier: http://ftp.mozilla.org/pub/mozilla.org/firefox/releases/0.10/Firefox%20Setup%201.0PR.exe

The machine in question is a Dell OptiPlex GX260 (2.4 GHz P4 - 512MB RAM)
I had previously run version 0.9.2 as a test but left it for OS Integration
issues.  I had uninstalled the previous version with XP's Add/Remove Programs
and then searched through the registry and deleted all Mozilla/Firefox references.

Downloaded and installed 1.0PR today (Sept 29, 2004) allowed the application to
be launched by the Installer.  The application never appeared.  Checked the task
manager and the process Firefox.exe was running with aprox 14MB RAM, 0% CPU.  I
restarted and launched the application directly from the install directory to
the same resuly.

Reproducible: Always
Steps to Reproduce:
1.Start application
2.Check Task Manager to see if process is running 
3.

Actual Results:  
Firefox never runs

Expected Results:  
Should have opened browser

Nothing I can think of... I receive no error messages.

I'd really like to start using this broswer at work for web development.

Comment 1

[Peter van der Woude [:Peter6]]

blocked by AV software ?

Try a latest nighly zip version, extract it and start Firefox.exe, see if that
works.

Comment 2

[Phil Ringnalda (:philor)]

Could 0.9.2 have left a corrupted profile behind, that 0.10 is now trying to read?

Comment 3

[Daniel]

I have a Dell Dimension 4550 with Pentium 4 2.8 GHz.  I already have Mozilla
1.7.2 Installed.  PLEASE FIX!!!!  I'm Really looking Foward to the Final Release
of Firefox.

Comment 4

[charles allen]

WinXP SP1; Mozilla of various flavors, Currently 1.7.3.  Mozilla quicklaunch is
enabled.  Install Firefox as admin user. Start Firefox.  Import Mozilla
settings. OK.  
logoff/logon as 'normal' user and start firefox.  It prompts to import settings,
I choose mozilla.  Import Window closes but browser never opens.  Task manager
shows firefox in the list.  Trying to re-launch firefox adds a process but no
windows open.  I have to reboot computer, then start firefox.  It works OK. 
Bookmarks, etc are imported OK.

Comment 5

[Jeff Lasslett]

I am seeing behaviour similar to that describe for this bug.  Just recently I
reinstalled everything on my parents PC (AMD Athlon XP 2600, 512MB ram).  This
was a fresh install to a newly formatted hard drive.  I installed windows XP
home and then used windows update to get it patched up to the latest service
pack (2) and  get the latest fixes.

I then installed firefox 1.0.  I set up XP with three users (one each for mum,
dad, and sister).  Firefox starts for dad and sister users but not for mum.  The
behaviour is as described in the original description.  The firefox.exe process
can be seen in the process list, but the browser never displays.

As I mentioned, this is on a freshly installed OS so there are no registry
entries from prior mozilla versions.  No old libs or anything of that kind.

Comment 6

[Jan Vlug]

I experienced the behaviour described by the reporter also.
After installing: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a6)
Gecko/20041221 Firefox/1.0+, the problem has disappeared.

Comment 7

[Patrick]

reporter, do you still have this problem?

Comment 8

[strngboy]

Same problem here

Comment 9

[steve]

I am using a HP Pavilion laptop with Windows XP, service pack 2 installed.  CPU speed 1.6 GHZ, 504 RAM, and 62.2 Gigs memory free.  I was using firefox 2.0.0.8 when I updated to firefox 2.0.0.9 I clicked on the icon but no window opened.  A processes appears in the processes for everytime I click on the icon.  If I reinstall fx 2.0.0.8 I can access the internet;email, banking, but when I try to connect to a game website it gets stuck on the screen "connecting to update server".  This problem existed before the upgrade.  I can not end the firefox processes, it says processes can not be ended now.  I am not sure if this error message has anything to do with this problem;"need to update program definitions".

Comment 10

[Robert Strong (they/them - no direct email)]

This bug was originally reported for 1.0 and hasn't had any activity since the beginning of 2005 and since the installer was changed in its entirety for 2.0 the original report is no longer applicable. Resolving -> Incomplete. If anyone continues to have this problem please search for an existing bug and if none are found please file a new bug report.