268831 - results in 'Error - Not Logged In' error page to be displayed

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[Steven Liburd]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

This happens when accessing my on-line HSBC bank accounts. Login works (brings
you to an account summary page). Clicking on an account to display current
information/transactions results in the 'Error - Not Logged In' page. 

Works fine in Mozilla 1.7.2

Reproducible: Always
Steps to Reproduce:
1. Log in at https://www.ebank.us.hsbc.com/servlet/com.hsbc.us.ibank.signon.Logon
2. Click on a link to display account details
3.

Actual Results:  
Received error page stating that I had tried to do a banking transaction before
being logged in.

Expected Results:  
A list of account transactions should have been displayed.

I would have reported this with a 'Normal' severity level, but since this
impacts a functionality that is very important to me (my on-line banking) I have
reported it as major.

Comment 1

[Phil Ringnalda (:philor)]

Try going to about:config and setting browser.chrome.favicons to false - if it
works when you do that, then you're close enough to bug 263057 to probably dup
yourself there.

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.