273828 - microsoft.com: links to Windows Server Catalog (www.microsoft.com/windows/catalog/server/) display an error when using Mozilla Firefox 1.0

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[Mike Jones]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

When using Mozilla Firefox to view pages on the Microsoft website error messages
are displayed. These links work fine in Internet Explorer.

http://www.microsoft.com/windows/catalog/default.aspx?subid=22&xslt=about&pgn=about
Link to Windows Server Catalog in left column is broken
 
http://www.microsoft.com/windows/catalog/default.aspx?subid=22
Link to Windows Server Catalog on right is broken

http://www.microsoft.com/whdc/hcl/default.mspx
Link to Windows Server Catalog is broken

Error message:
"We’re sorry, we were unable to service your request. As an option, you may
visit any of the pages below for information about Microsoft services and products."


 

Reproducible: Always
Steps to Reproduce:
1. Go to any of the web page links provided in the problem report
2. Select the Windows Server Catalog link from any of these pages
3.

Actual Results:  
"We’re sorry, we were unable to service your request. As an option, you may
visit any of the pages below for information about Microsoft services and products."

Expected Results:  
The Microsoft Windows Server Catalog page should have displayed.

Comment 1

[Bill Gianopoulos [:WG9s]]

All these links work for me under Windows/XP using Mozilla/5.0 (Windows; U;
Windows NT 5.1; en-US; rv:1.8a6) Gecko/20041208 Firefox/1.0+.

Comment 2

[Phil Ringnalda (:philor)]

WFM Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107
Firefox/1.0

Comment 3

[OstGote!]

Confirming, all three pages have links which should result at the end at
http://www.microsoft.com/windows/catalog/server/ or
http://www.microsoft.com/windows/catalog/server/default.aspx.
If I try to open these links on the pages or the mentioned links directly I get
the error page (see URL), but only with FF 1.0. All on WinNT4.

work as expected for
Mozilla 1.8a6 current build (original UA and with UA expanded as NS 7.2),
Mozilla 1.7.3, Netscape 7.2, MSIE 6
does not work for
Firefox 1.0 en-US release (original UA and with UA expanded as NS 7.2)

Interesting, the link
http://www.microsoft.com/windows/catalog/server/default.aspx?subID=22&xslt=about&pgn=moreinfo
 for example does work in all browsers.

At first I thought this is Tech Evang, but I not sure anymore.

Comment 4

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 5

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.