Closed
Bug 283410
Opened 19 years ago
Closed 16 years ago
I am not able to receive any new mail through Thunderbird
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: taurussvt, Assigned: mscott)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 I haven't been able to receive any new mail through Thunderbird. I know that I have new messages, and have even sent myself new mail. I do not get the popup screen in the bottom right hand corner telling me that I have un read messages,and when I click on get mail, the little circle on the top right starts to spin but after 40 seconds or so it tells me that my connection timed out, and I do not get any of my new mail. Reproducible: Always Steps to Reproduce: 1.It happens every time I try to get mail 2. 3.
Do you have a firewall active which blocks internet access for Thunderbird or the SMTP port?
Summary: I am not able to receive any new mail through Thunderid → I am not able to receive any new mail through Thunderbird
Comment 2•19 years ago
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or any anti-virus software? What version of thunderbird are you running? If 1.0, you might want to try setting the hidden pref mail.pop3_response_timeout to 120 (seconds) or so in prefs.js or user.js
Comment 3•19 years ago
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I also have this problem, where as the mozilla suite email program worked fine with my zonealarm and norton av the same day I upgraded to firefox/thunderbird combo. I can get it to retreive mail only if i change the name of the server in the account settings, but it only works for ONE try, so everytime I want to check my mail I have to change the server setting from pop.a-znet.com to mail.a-znet.com and vice versa. Otherwise (even on startup) i get the "connection to server ___.a-znet.com timed out" I already cranked the time out settings to 120 seconds, that doesn't matter. Its not a network routing error because both server names always respond to pings, and have decent traceroutes to them during backup checks while thunderbird is attempting to retreive mail. Zonealarm sees thunderbird running it has the appropriate permissions. Win98se TB version 1.0.2 (20050317)
Comment 4•19 years ago
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(In reply to comment #3) > I also have this problem, where as the mozilla suite email program worked fine > with my zonealarm and norton av the same day I upgraded to firefox/thunderbird > combo. > > I can get it to retreive mail only if i change the name of the server in the > account settings, but it only works for ONE try, so everytime I want to check my > mail I have to change the server setting from pop.a-znet.com to mail.a-znet.com > and vice versa. Otherwise (even on startup) i get the "connection to server > ___.a-znet.com timed out" I already cranked the time out settings to 120 > seconds, that doesn't matter. Its not a network routing error because both > server names always respond to pings, and have decent traceroutes to them during > backup checks while thunderbird is attempting to retreive mail. > Zonealarm sees thunderbird running it has the appropriate permissions. > > Win98se > TB version 1.0.2 (20050317) > > (In reply to comment #0) > User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 > Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 > > I haven't been able to receive any new mail through Thunderbird. I know that I > have new messages, and have even sent myself new mail. I do not get the popup > screen in the bottom right hand corner telling me that I have un read > messages,and when I click on get mail, the little circle on the top right starts > to spin but after 40 seconds or so it tells me that my connection timed out, and > I do not get any of my new mail. > > Reproducible: Always > > Steps to Reproduce: > 1.It happens every time I try to get mail > 2. > 3. (In reply to comment #3) > I also have this problem, where as the mozilla suite email program worked fine > with my zonealarm and norton av the same day I upgraded to firefox/thunderbird > combo. > > I can get it to retreive mail only if i change the name of the server in the > account settings, but it only works for ONE try, so everytime I want to check my > mail I have to change the server setting from pop.a-znet.com to mail.a-znet.com > and vice versa. Otherwise (even on startup) i get the "connection to server > ___.a-znet.com timed out" I already cranked the time out settings to 120 > seconds, that doesn't matter. Its not a network routing error because both > server names always respond to pings, and have decent traceroutes to them during > backup checks while thunderbird is attempting to retreive mail. > Zonealarm sees thunderbird running it has the appropriate permissions. > > Win98se > TB version 1.0.2 (20050317) > > I also have the problem that I don't receive my new emails. I looked in my emailaccoutn through webmail at work and when I come home turn on my pc. Thunderbird seems to work a but slower and then I don't have any new emails. When looking in my email account through webmail the new emailmessages disappeared. I also changed setting to leave email on the server for 1 day and this doesn't solve the problem. It seems that the emails are deleted from the server, but not fetched correctly from the server. This was with version 1.0.0, now installed 1. 0.2 and trying to reproduce.
Comment 5•19 years ago
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This is an automated message, with ID "auto-resolve01". This bug has had no comments for a long time. Statistically, we have found that bug reports that have not been confirmed by a second user after three months are highly unlikely to be the source of a fix to the code. While your input is very important to us, our resources are limited and so we are asking for your help in focussing our efforts. If you can still reproduce this problem in the latest version of the product (see below for how to obtain a copy) or, for feature requests, if it's not present in the latest version and you still believe we should implement it, please visit the URL of this bug (given at the top of this mail) and add a comment to that effect, giving more reproduction information if you have it. If it is not a problem any longer, you need take no action. If this bug is not changed in any way in the next two weeks, it will be automatically resolved. Thank you for your help in this matter. The latest beta releases can be obtained from: Firefox: http://www.mozilla.org/projects/firefox/ Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html Seamonkey: http://www.mozilla.org/projects/seamonkey/
Same thing happens for me Thunderbird 1.0.7 does not get new mail. tried deleting the account, still does not get mail, exactly the same way.
Updated•17 years ago
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QA Contact: general
Updated•16 years ago
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Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → WORKSFORME
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Description
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