Closed
Bug 285593
Opened 19 years ago
Closed 19 years ago
"The document contains no data" attempting to download Firefox security update.
Categories
(www.mozilla.org :: General, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: joe, Assigned: bugs)
References
()
Details
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 When I attempt to download the Firefox security update (1.0.1), whether I use Firefox 1.0 or Internet Explorer, I get the Windows pop-up error message: "The document contains no data" I searched the database for this bug but didn't find anything that was specific to the Firefox security update. All other web pages seem to work fine. Reproducible: Always Steps to Reproduce: 1.Go to http://www.mozilla.org 2.Click on "Free Download" link 3.Error message pops-up. I have tried Firefox 1.0 and Internet Explorer 6.0.2800.1106 browsers. I get the error with both browsers. Actual Results: Error message pop-up "The document contains no data" Expected Results: Firefox 1.0.1 security update should download to my desktop I have a screen capture of the error that I can send. I don't see a way to attach it to this but report.
Comment 1•19 years ago
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This sounds like a website issue and not an update issue. Update is for the Firefox service that downloads updates, not for general issues with getting Firefox upgrades.
Component: Software Update → Product Site
QA Contact: bugs
Comment 2•19 years ago
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This could be because servers were overloaded, does it work now?
Summary: Attempting to download Firefox security update. Click link and get error "The document contains no data" → "The document contains no data" attempting to download Firefox security update.
WFM, I can download it just fine. I believe it was either the servers being overloaded, or perhaps a mirror that didn't have the update being in the round-robin for some reason. Marking this WFM, re-open if you are still having problems.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → WORKSFORME
Comment 4•18 years ago
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--> Websites :: www.mozilla.com so timeless can close out Firefox :: Product Site.
Component: Product Site → www.mozilla.com
Product: Firefox → Websites
Updated•16 years ago
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QA Contact: www-mozilla-com
Updated•12 years ago
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Component: www.mozilla.org/firefox → www.mozilla.org
Updated•12 years ago
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Component: www.mozilla.org → General
Product: Websites → www.mozilla.org
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Description
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