290789 - unable to send email after a new window update installed

Status: RESOLVED INVALID

(Thunderbird :: General, defect)

Description

[nikita1]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; zh-TW; rv:1.7.6) Gecko/20050318 Firefox/1.0.2
Build Identifier: Mozilla/5.0 (Windows; U; Win98; zh-TW; rv:1.7.6) Gecko/20050318 Firefox/1.0.2

When I click send button, a pop-up message said: An error occurred while sending
mail. The mail server responded: relaying mail to xxx.com is not allowed. Please
verify that your email address is correct in your Mail preferences and try again.

Reproducible: Always

Steps to Reproduce:
1. a new window update installed on 16th April
2. when click send button
3. error message pop-up



Expected Results:  
Able to send email again.

Comment 1

[u63580]

Are you using a firewall? 

Comment 2

[nikita1]

(In reply to comment #1)
> Are you using a firewall? 

No, not even with any security software. Thanks.

Comment 3

[Matthias Versen [:Matti]]

Please create a pop3 log :
http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html
and attach it using the "create new attachment" link in this bug.

Comment 4

[OstGote!]

Reporter, please provide the log as asked in comment 3. Your error message seems
to me a mail server problem. If you don't answer, this bug report will be
closed. Without any help from you we cannot reproduce the problem.

Comment 5

[u63580]

(In reply to comment #4)
> Reporter, please provide the log as asked in comment 3. Your error message seems
> to me a mail server problem. If you don't answer, this bug report will be
> closed. Without any help from you we cannot reproduce the problem.

No reply to this, no info.  So invalid.