Closed Bug 291825 Opened 19 years ago Closed 19 years ago

Installer crashes, Firefox or Thunderbird on install XP Pro

Categories

(Firefox :: Installer, defect)

Product:
Firefox
Component:
Installer
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
VERIFIED INVALID

People

(Reporter: tc, Assigned: bugs)

Details

User-Agent:       Opera/7.54 (Windows NT 5.1; U)  [en]
Build Identifier: Standard 1.0.3 release

Installer crashes near the end of install, progress bar all full. XP faults 
saying xpcom.dll is involved.

Problem is obviously in XP but without help I am lost.

Reproducible: Always

Steps to Reproduce:
1. Install.
2.
3.

Actual Results:  
Install crashes. XP faults. Installer may or may not then exit. DRWatson also 
faults.

Expected Results:  
Cough. Not saying. :-)

The XP install is obviously suspect but is working. This is on AMD64 box.
This works for me using Mozilla/5.0 (Windows; U; Windows NT 5.1; fr-FR;
rv:1.7.7) Gecko/20050414 Firefox/1.0.3 . You can get support here
http://www.mozilla.org/support/. I suggest the forums.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → INVALID
Status: RESOLVED → VERIFIED
QA Contact: bugzilla → installer
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