Closed Bug 299437 Opened 19 years ago Closed 14 years ago

crash [@ nsPluginFile::FreePluginInfo] with Netopia eCare plugin installed

Categories

(Core Graveyard :: Plug-ins, defect)

PowerPC
macOS
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 350109

People

(Reporter: ed.gough, Unassigned)

References

Details

(Keywords: crash, Whiteboard: [needs retesting on Mac with eCare plugin])

Crash Data

Attachments

(4 files)

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8b2) Gecko/20050608 Camino/0.8+
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8b2) Gecko/20050608 Camino/0.8+

In build 0.9 Camino crashes upon trying to load www.applegeeks.com after eCare
plugin installed.

In build 0.8 and Firefox programs will crash on start after eCare plugin installed.

eCare plugin removed and builds are happy

Reproducible: Always

Steps to Reproduce:
1. Install netopia eCare
2. Restart OSX
3a. Run build 0.8.4 or Firefox - crashes.
3b. Run build 0.9
4. Go to www.applegeeks.com

Actual Results:  
Program quits. 50:50 will launch talkback agent

Expected Results:  
Program should load and display webpages.
Please attach a crash log to this bug using "Create a New Attachment" link and
post the Talkback IDs for the Camino 0.9 crashes. 
Keywords: crash
(In reply to comment #1)
> Please attach a crash log to this bug using "Create a New Attachment" link and
> post the Talkback IDs for the Camino 0.9 crashes. 

I'll put eCare back and create the logs. It also does it on the Camino download
page.
Attached file System Crash Log
Attempted upload of eCare plugin failed. I will email it to any who request.
*** Bug 299438 has been marked as a duplicate of this bug. ***
-> Core Plugins
Assignee: pinkerton → nobody
Product: Camino → Core
QA Contact: plugins
Version: unspecified → Trunk
Summary: Build 0.9 will run but crash on a certain webpage, Build 0.8.4 and Firefox will not run with Netopia eCare plugin installed. → Build 0.9 will run but crash on a certain webpage, Build 0.8.4 and Firefox will not run with Netopia eCare plugin installed. [@nsPluginFile::FreePluginInfo]
*** Bug 295257 has been marked as a duplicate of this bug. ***
It might be related. I see the Adobe PDF viewer plugin in the loaded libs list.
Status: UNCONFIRMED → NEW
Ever confirmed: true
(In reply to comment #10)
> It might be related. I see the Adobe PDF viewer plugin in the loaded libs list.

It stops Camino from loading on Apples with the original installation of Adobe
on. I have played with the Apples at work and the only common factor is the plug in.
Attached file 0.9a2 crash log
Attachment #191453 - Attachment mime type: application/octet-stream → text/plain
Summary: Build 0.9 will run but crash on a certain webpage, Build 0.8.4 and Firefox will not run with Netopia eCare plugin installed. [@nsPluginFile::FreePluginInfo] → crash [@ nsPluginFile::FreePluginInfo] with Netopia eCare plugin installed
FWIW, apparently there's also a "NPCardPrintingCarbon" plugin that crashes us in this same function; a guy on the forum was having crashes reminiscent of this bug and we helped him track it down to that plugin.
(In reply to comment #13)
> FWIW, apparently there's also a "NPCardPrintingCarbon" plugin that crashes us
> in this same function; a guy on the forum was having crashes reminiscent of
> this bug and we helped him track it down to that plugin.

His crashlog is at http://pastebin.mozilla.org/2842 for posterity, although someone should maybe upload that as an attachment here so it doesn't expire.

cl
I'm playing the role of "someone" today.
Does this crash still occur with up-to-date Firefox and eCare?
Whiteboard: [needs retesting on Mac with eCare plugin]
Crash Signature: [@ nsPluginFile::FreePluginInfo]
Product: Core → Core Graveyard
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