311902 - nwolb.com - banking site rejects Firefox 1.5 beta 2

Status: RESOLVED DUPLICATE of bug 307525

(Tech Evangelism Graveyard :: English US, defect)

Description

[Vince Bond]

User-Agent:       Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.8b5) Gecko/20051006 Firefox/1.4.1
Build Identifier: Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.8b5) Gecko/20051006 Firefox/1.4.1

The secure login screen of an internet banking service will not accept Firefox
1.5. It is OK with 1.0.7  The bank is rather slow at adapting, but this suggests
significant change in Firefox from 1.0 to 1.5 
Message is: "The Internet browser you are using is not supported by OnLine
Banking. Use the link below to see the complete list of browsers we support."

Reproducible: Always

Steps to Reproduce:
1. Access the web address http://www.natwest.com/
2. Select Online banking Login button at top right
3.

Actual Results:  
Message from site as above

Expected Results:  
A login screen requesting customer number as step one of login process should be
presented. 
Try the steps to reproduce using Firefox 1.0.7 to see the expected result.

It is possible that access to the secure login screen requires a cookie on the
user PC. I'm not sure.
I have checked Security as this concerns access to a secure banking service

Comment 1

[Adam Guthrie]

*** This bug has been marked as a duplicate of 307525 ***