320773 - cisco.com - Cisco Learning Connection does not work with Mozilla browsers.

Status: RESOLVED INCOMPLETE

(Tech Evangelism Graveyard :: English US, defect)

Description

[rossmdummy]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8) Gecko/20051111 Firefox/1.5
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8) Gecko/20051111 Firefox/1.5

If you click Launch on the page found at the URL, you will be warned sooner or later that that your browser is incompatible. This is true especially for many interactive lab portions where JavaScript and applets do not work right. I opened a case with them about this and they said they were resarching beta testing the site with Mozilla browsers. Let's try to have as many people contact them as possible to urge them to proced with the beta test. We should move quickly on this one because the free pilot period expires on January 31, 2006.

Reproducible: Always

Steps to Reproduce:
Go to http://www.cisco.com/go/celc_publicredirect/ . Click Launch. Login if neccessary. Registration is free. Use any interactive lab. Notice that Mozilla will not work right.
Actual Results:  
Go to http://www.cisco.com/go/celc_publicredirect/ . Click Launch. Login if neccessary. Registration is free. Use any interactive lab. Notice that Mozilla will not work right. The forward and back navigation buttons do not work. The applets have problems as well.

Expected Results:  
The interactive lab works correctly.

Comment 1

[Chris Lawson (gone)]

I don't see any "interactive lab" there any more. However,

http://www.cisco.com/web/learning/le31/le46/celc/plugin.html

says:

"What else you need to install:
Your Platform: MacPPC
Recommend using Microsoft Windows platform
Your Browser: Netscape
Recommend using Microsoft Internet Explorer
Microsoft Windows Media Player: Not installed"

Of course, "we recommend X" and "our site will not work unless you use X" are two totally different things, and everything I've tried so far seems to work OK in Camino trunk.

I'm going to resolve this INCOMPLETE since it appears we need more information, but if you can supply further information, please feel free to reopen it.