Closed
Bug 326391
Opened 19 years ago
Closed 17 years ago
crash when opening Webroot Spysweeper Administration Interface
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: ingomauser, Unassigned)
References
()
Details
(Whiteboard: CLOSEME - 06/19)
Attachments
(1 file)
64.36 KB,
text/plain
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Details |
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1 Firefox crashes when opening Webroot Spysweeper Administration Interface after loggin in there. Firefox 1.5.0.1 has no better report then crashin. 1.6 alpha shows error NS_xxx in *.js document. Software is from http://www.webroot.com/ The UI works fine, as far as possible with this bad programmed UI, in Firefox 1.0.7 and (!) 1.5.0.0. Reproducible: Always Steps to Reproduce: 1. Open Spysweeper Administration Interface 2. LogIn 3. see it crashin Actual Results: "Problembericht senden?"-Message Total crash of firefox.exe (every opened window) Expected Results: showing UI Tested on 2 different WinXP Sp2 machines. one system is AMD-based, the other is Intel-based.
Reporter | ||
Comment 1•19 years ago
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1.6a1 shows the following error: AdminApi.js Error: name: NS_ERROR_UNEXPECTED message: Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIDOMDocument.importNode) descriptopn: undefined
Comment 2•19 years ago
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Could you reinstall Firefox with Talkbalk (choose custom install; Quality Feedback Agent) and provide a Talkback ID? To find the ID after the crash go to <install dir>\extensions\talkback@mozilla.org\components\talkback.exe and copy the ID to this bug.
Reporter | ||
Comment 3•19 years ago
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Reporter | ||
Comment 4•19 years ago
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AppName: firefox.exe AppVer: 1.8.20060.11112 ModName: js3250.dll ModVer: 4.0.0.0 Offset: 0001af00 please see attachment for the exact generated file.
Reporter | ||
Comment 5•19 years ago
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there is an error in the js3250.dll-file in ver 1.5.0.1. i just overwrote it with the one from a 1.5.0.0 installion and it works fine!! the one of the 1.5.0.0 installation has a size of 413.789 Bytes. the one of the 1.5.0.1 installation has a size of 414.303 Bytes. both computers where ive tested it, where updated 1.5.0.1 version from 1.5.0.0.
Comment 6•17 years ago
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Reporter, do you still see this problem with Firefox 2.0? If not, can you please close this bug as WORKSFORME. Thanks!
Whiteboard: CLOSEME
Version: unspecified → 1.5.0.x Branch
Updated•17 years ago
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Whiteboard: CLOSEME → CLOSEME - 06/19
Comment 7•17 years ago
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Closing as INCOMPLETE due to lack of updates.
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago
Resolution: --- → INCOMPLETE
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Description
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