344042 - www.mozilla.org missing SSL support

Status: RESOLVED FIXED

(mozilla.org Graveyard :: Server Operations, task)

Description

[(not reading, please use [e-mail] instead)]

problem loading https://www.mozilla.org/images/header_logo.gif

a side effect of this is when you go to report a bug on https://bugzilla.mozilla.org, you won't see the mozilla header image.

Comment 1

[(not reading, please use [e-mail] instead)]

Attachment: screen shot of bugzilla without the header image, because https://www.mozilla.org is unreachable

Comment 2

[:Gavin Sharp [email: [e-mail]]]

Looks like it just needs to be changed to http://www.mozilla.org/images/header_logo.gif (http vs. https).

Comment 3

[(not reading, please use [e-mail] instead)]

gavin, that would make the image show up but wouldn't that cause people to start getting the browser alert/warning about loading non-secure images in secure pages?

Comment 4

[:Gavin Sharp [email: [e-mail]]]

Yeah, I guess so. I guess the easiest solution would be to move the image to bugzilla.mozilla.org.

Comment 5

[Chris Ilias [:cilias]]

Looks like the same thing is happening on <http://hendrix.mozilla.org/> and <https://lists.mozilla.org/>. I assume it's the same cause.

Comment 6

[Dave Miller [:justdave]]

*** Bug 344073 has been marked as a duplicate of this bug. ***

Comment 7

[Dave Miller [:justdave]]

Cause: www.mozilla.org got moved to the new colo today.  Port 443 was apparently never opened on the firewall.

Comment 8

[Dave Miller [:justdave]]

Or, as it turns out, the load balancer wasn't told to handle SSL for the site.

Comment 9

[Dave Miller [:justdave]]

Justin's working on this as I type

Comment 10

[Justin Fitzhugh]

Fixed.

Comment 11

[matthew zeier [:mrz]]

SSL offload prep'd but requires DNS updates for www.mozilla.org and mozilla.org to 63.245.209.11.  

The fix working right now was temporary while I added the correct SSL certificate chains in place.  

In any event, .11 is answer for http and https so DNS can be changed whenever.  I would, however, like someone else to check it to be sure. 

Comment 12

[(not reading, please use [e-mail] instead)]

> I would, however, like someone else to check it to be sure. 

matthew, I'm no longer seeing the bug that I reported with https://bugzilla.mozilla.org and https://www.mozilla.org/images/header_logo.gif now loads fine.

Comment 13

[Dave Miller [:justdave]]

DNS for www.mozilla.org has been changed to point at .11

Comment 14

[Justin Fitzhugh]

This actually was resolved via a https pass-thru, now being offloaded to the netscalers.  Anyways, it's done.  Let us know if you see any more issues.