Closed
Bug 344784
Opened 18 years ago
Closed 14 years ago
CNN says I have no media player installed, but using IE, no problem playing videos
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: seriousfunroger, Unassigned)
References
()
Details
(Whiteboard: [CLOSEME 5-15-2010])
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4 CNN says I have no media player installed, but useing IE there is no problem. Reproducible: Always Steps to Reproduce: 1.go to CNN 2.select any story with video 3. Actual Results: message says I have not video player installed Expected Results: I expect to see the video known I have have a windows media player installed. (The problem occurs with both media player 10 and media player 11.
Comment 1•18 years ago
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This is worksforme with a recent 1.8.0.6 build. Do you get the browser notification that a plugin is missing? Are you able to install it in that way?
Comment 2•18 years ago
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this is confirmed by my experiences. No matter how many times it is loaded and reinstalled, CNN does not recognize that I have a player with firefox. It takes right off and plays video with Explorer.
Running Windows Vista x64 with Windows Media Player 11 and Firefox 2.0.0.1, attempting to run video from CNN produces pop-up window that says "Plugin Warning / No Windows Media Player detected / Button{Get the Player}". Clicking the button produces a new tab from Microsoft that says "Windows Media Player Download / Setup detected that you are running: Windows Vista / There is no download available for this operating system. Please visit Windows Update to check for the latest Windows Media Player updates." Windows update reports system is up-to-date. I get the same result for other sites with embedded Windows Media Player but with a slight variation. For example http://www.roadrunnerrecords.com/video produces a pop-up window "Plugin Finder Service / No suitable plugins were found. / Unknown Plugin (application/x-mplayer2)" Both sites work fine with Windows XP x86, MP 11, and Fx 2.0.0.1.
Same bug as 344461 [???] For me: Build identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/2006120418 Firefox/2.0.0.1 WinXP home Win Media 11 DLL plug in registered into Firefox
Comment 5•14 years ago
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This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME http://www.mozilla.com http://support.mozilla.com/kb/Managing+profiles http://support.mozilla.com/kb/Safe+mode
Whiteboard: [CLOSEME 5-15-2010]
Version: unspecified → 1.5.0.x Branch
Comment 6•14 years ago
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No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
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Description
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