Closed Bug 348267 Opened 18 years ago Closed 18 years ago

Firefox crashes when I try to close a pdf file(Adobe Reader 6.0)

Categories

(Core Graveyard :: Plug-ins, defect)

1.8 Branch
x86
Windows XP
defect
Not set
major

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 214137

People

(Reporter: qa8g-ak1p, Unassigned)

References

Details

(Keywords: hang)

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.6) Gecko/20060728 Firefox/1.5.0.6
Build Identifier: Firefox/1.5.0.6

I open a PDF on an online brokerage site and save it to my hard disk.  When I close Reader, Firefox freezes.  If I check on the program with Task Manager, it reports "application not responding."  If I direct Task Manager to end the Reader, it closes and knocks me off the web site.
NOTE: this does not happen when I use Internet Explorer.

Reproducible: Always

Steps to Reproduce:
1. Open a PDF using Adobe Reader 6.0.0 and save PDF to local hard drive.
2. Close Reader (then Firefox hangs showing a blank screen).
3. Close program using Task Manager.

Actual Results:  
I get knocked off the web site.  I have to restart Firefox and log on to the online brokerate site again.

Expected Results:  
Closing Adobe Reader should not cause Firefox to freeze.  Reader should close but Firefox should continue running and keep me logged on to the web site.

This does not occur when I use Internet Explorer.
*** Bug 348268 has been marked as a duplicate of this bug. ***
> using Adobe Reader 6.0.0
If crash, DUP of 204017. If freeze or hang, DUP of Bug 214137.
See dependency tree of meta Bug 336184.
Severity: critical → major
Component: Download Manager → Plug-ins
Keywords: hang
Product: Firefox → Core
QA Contact: download.manager → plugins
Version: unspecified → 1.8 Branch
This is a hang, so dupe of bug 214137, which WADA mentioned.

Upgrading to the most-recent version of Acrobat Reader will fix the issue.

*** This bug has been marked as a duplicate of 214137 ***
Status: UNCONFIRMED → RESOLVED
Closed: 18 years ago
Resolution: --- → DUPLICATE
Product: Core → Core Graveyard
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