362104 - print fails in firefox and tbird

Status: RESOLVED WORKSFORME

(Core :: Printing: Output, defect)

Description

[Annie Sires]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.8) Gecko/20061025 Firefox/1.5.0.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.8) Gecko/20061025 Firefox/1.5.0.8

print fails in firefox and tbird but not in openoffice, wordpad or notepad.  I get a "Printing Failed When Starting the Document" error message when printing either from Firefox or Thunderbird.

Reproducible: Always

Steps to Reproduce:
1.open Firefox or thunderbird
2.open web page or email
3.try to print
4. error

Actual Results:  
error message.  

Expected Results:  
printed???

New printer, loaded on september, is on network.  Main computer connected directly to the printer prints and prints web pages and emails.  But not laptop on network.  If I need to, I just copy info to Openoffice and print from there.

Comment 1

[Frank Wein [:mcsmurf]]

Do you get the error before or after the Windows printing dialog (that's the dialog you get when clicking on File->Print...)?

Comment 2

[Annie Sires]

No error messages before the print dialog, only the "printing failed..."  Ok, it's weird, I haven't been able to print for the last 2 months, but when I printed to check what the error message was... it printed in both tbird and ffox.  I don't know.  It's working now and I didn't do anything to change it.  ???

Comment 3

[Peter Weilbacher]

Resolving WFM as per comment 2.