370763 - Large pictures are not loaded

Status: RESOLVED WORKSFORME

(Core :: Graphics: ImageLib, defect)

Description

[David Balažic]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1

Large pictures are not loaded and displayed.
I tried  FireFox 2.0.0.1 on two systems :
 - system A : Athlon 1400MHz 1 GB RAM, Windows 2003 SP1
 - system B : Core2Duo T7200, 2 GB RAM, Windows XP Pro SP2

http://imgsrc.hubblesite.org/hu/db/2003/28/images/a/formats/full_jpg.jpg
loads on both systems

http://imgsrc.hubblesite.org/hu/db/2006/10/images/a/formats/full_jpg.jpg
loads on system A, but not system B. System B shows an empty page

http://imgsrc.hubblesite.org/hu/db/2006/01/images/a/formats/full_jpg.jpg
both systems show the text : The image "http://imgsrc.hubblesite.org/hu/db/2006/01/images/a/formats/full_jpg.jpg" cannot be displayed, because it contains errors.

http://imgsrc.hubblesite.org/hu/db/2003/11/images/a/formats/full_jpg.jpg
both systems show the text : The image "http://imgsrc.hubblesite.org/hu/db/2003/11/images/a/formats/full_jpg.jpg" cannot be displayed, because it contains errors.

All images open if downloaded and opened with Windows Picture Viewer (and it opens them faster than firefox).

There are more images to test at http://hubblesite.org/ and http://hiroc.lpl.arizona.edu/images/PSP/

Reproducible: Always

Actual Results:  
Image not displayed, but blank page or page with error text.

Expected Results:  
Image displayed.

Comment 1

[Ria Klaassen (not reading all bugmail)]

http://imgsrc.hubblesite.org/hu/db/2006/01/images/a/formats/full_jpg.jpg crashes badly. 

Incident ID: 29442116
Stack Signature	kernel32.dll + 0x12a5b (0x7c812a5b) e5b9d159
Product ID	FirefoxTrunk
Build ID	2007021704
Trigger Time	2007-02-18 00:59:16.0
Platform	Win32
Operating System	Windows NT 5.1 build 2600
Module	kernel32.dll + (00012a5b)
URL visited	
User Comments	
Since Last Crash	10 sec
Total Uptime	32122 sec
Trigger Reason	Microsoft C++ exception
Source File, Line No.	N/A
Stack Trace 	
kernel32.dll + 0x12a5b (0x7c812a5b)
MSVCR80.dll + 0x28dd3 (0x78158dd3)
MSVCR80.dll + 0x30e59 (0x78160e59)
gfxImageSurface::gfxImageSurface  [mozilla\gfx\thebes\src\gfximagesurface.cpp, line 54]
gfxImageFrame::Init  [mozilla\gfx\src\shared\gfximageframe.cpp, line 142]
nsJPEGDecoder::WriteFrom  [mozilla\modules\libpr0n\decoders\jpeg\nsjpegdecoder.cpp, line 303]
imgRequest::OnDataAvailable  [mozilla\modules\libpr0n\src\imgrequest.cpp, line 903]

Dupe of / related to bug 210931 ?

Comment 2

[Sherman Wang]

Similar results here on a Core Duo T2500 w/1GB RAM on Seamonkey:

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.2) Gecko/20070222 SeaMonkey/1.1.1

no errors on http://imgsrc.hubblesite.org/hu/db/2003/28/images/a/formats/full_jpg.jpg or http://imgsrc.hubblesite.org/hu/db/2006/10/images/a/formats/full_jpg.jpg

http://imgsrc.hubblesite.org/hu/db/2006/01/images/a/formats/full_jpg.jpg gave me a  "Page Load Error" response, with a body of "Connection Interrupted  The document contains no data.  The network link was interrupted while negotiating a connection. Please try again."

The last one returned:
The image "http://imgsrc.hubblesite.org/hu/db/2003/11/images/a/formats/full_jpg.jpg" cannot be displayed, because it contains errors.

Comment 3

[Wayne Mery (:wsmwk)]

WFM Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.2) Gecko/2008091620 Firefox/3.0.2

still see this?

Comment 4

[David Balažic]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3

Windows XP Professional SP3 , 32 bit

First none of the four images from the initial report worked. They all gave the "because it contains errors.".

I had a lot of tabs open and firefox was running for a long time. So I closed all and restarted FF with only one window/tab.

Then the first two images loaded and displayed correctly. But the second two not.

So this bug is still present.

Comment 5

[Jim Mathies [:jimm]]

I get different various results, including

1) image displays correctly
2) preview image displays with missing chunks, but expanding it out and back again fixes the problem
3) last night with multiple tabs open I was getting the contains errors messages

In IE7, I'm seeing the images sometimes, and sometimes I'm getting http 501 errors.

Oddly enough all of the images can be saved correctly using the context menu.

Comment 6

[RNicoletto]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

Intel Core 2 Duo-2302 - 2 GB RAM - Windows XP Pro SP3

http://imgsrc.hubblesite.org/hu/db/2003/28/images/a/formats/full_jpg.jpg loads OK.

http://imgsrc.hubblesite.org/hu/db/2006/01/images/a/formats/full_jpg.jpg ==> The image cannot be displayed, because it contains errors"

http://imgsrc.hubblesite.org/hu/db/2006/10/images/a/formats/full_jpg.jpg ==> The image cannot be displayed, because it contains errors"

http://imgsrc.hubblesite.org/hu/db/2003/11/images/a/formats/full_jpg.jpg ==> The image cannot be displayed, because it contains errors"

FYI, I've been able to reproduce the above errors using Google Chrome 4.1.x except for /2006/10/ image that loads OK.

Comment 7

[Ali Juma [:ajuma]]

I can reproduce these errors on Firefox 9 on XP, but not on OS X.

Comment 8

[Jim Mathies [:jimm]]

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0a1) Gecko/20120105 Firefox/12.0a1

I'm currently unable to reproduce this in a nightly with the images provided in comment 6. Can anyone else confirm?

Comment 9

[RNicoletto]

(In reply to Jim Mathies [:jimm] from comment #8)
> Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0a1) Gecko/20120105 Firefox/12.0a1
> 
> I'm currently unable to reproduce this in a nightly with the images provided
> in comment 6. Can anyone else confirm?

With latest nightly I can't reproduce on Windows 7 64-bit, but I can reproduce all comment 6 on Windows XP.

Comment 10

[marcino245]

Someone should mark bug 941823 as a duplicate of this bug.

Comment 12

[u279076]

As per bug 941823 comment 12, this should be resolved when bug 1045926 gets implemented.

Comment 13

[EatNoMeat]

I've been encountering this bug since mid-2010.
If the bug isn't going to be fixed could someone please at least change the error message so that it doesn't give the impression that the image is at fault; that it "contains errors" (http://i.imgur.com/I2L3pTl.png)
Also, I have a question (I don't require an answer but it would be nice):
How is it that so many new features were added to Firefox over the past six years but this obnoxious bug remained in place? I would think eliminating bugs from the browser would take priority over adding new features.