Closed
Bug 383845
Opened 17 years ago
Closed 14 years ago
The firefox error screen keeps coming up saying it has a problem and shutting down or just does not respond
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: patmum, Unassigned)
Details
(Whiteboard: [CLOSEME 5-15-2010])
User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; FunWebProducts; .NET CLR 1.1.4322; IEMB3) Build Identifier: have to retry almost every time I access a web site. It keeps saying firefox has a problem and shuts down and I send report but it still keeps happening . I had to use Internet explorer to send you this report. I am ready to give up. Reproducible: Always Steps to Reproduce: 1. 2. 3.
Comment 1•17 years ago
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Big chance that it's caused by a extension or other profile problem. Here are some possibilities: http://kb.mozillazine.org/Firefox_crashes http://kb.mozillazine.org/Firefox_hangs
Comment 2•14 years ago
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Reporter, are you still seeing this issue with Firefox 3.6.x or later in safe mode? If not, please close. These links can help you in your testing. http://support.mozilla.com/kb/Safe+Mode http://support.mozilla.com/kb/Managing+profiles
Whiteboard: [CLOSEME 5-15-2010]
Comment 3•14 years ago
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No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
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Description
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