Closed Bug 384404 Opened 17 years ago Closed 14 years ago

When printing this page with firefox (all hardware platforms), it omits one or more pages and leaves them blank.

Categories

(Firefox :: General, defect)

defect
Not set
normal

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: trmay, Unassigned)

References

()

Details

(Whiteboard: [CLOSEME 2010-11-01])

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; de; rv:1.8.1) Gecko/20061010 Firefox/2.0
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; de; rv:1.8.1) Gecko/20061010 Firefox/2.0

Dear Firefox-Team!

We received this issue as an bug report ourselves - our customer complained that the page isn't correctly printable with Firefox running on Linux. 

The print output leaves one or more pages blank - funnily enough depending on the underlying operating system. On Windows, for example, it was page 3 and on Linux page 2. Sometimes it also was more than one page that was missing.

The pages aren't completly empty - the page numbers are there. But there is really data missing in the printout - if, e.g., page 2 is empty, and you compare page 1 and 3 there is exactly one page which should have been printed but is indeed empty.

In my test cases the error happend every time - regardless of the operating sytem. It's reproducable on Mac, Win and Linux.

I asked the W3C validator about the page, and it finds that the page is "Valid HTML 4.01 Transitional" - so there shouldn't be any problem with the html.

In addition, the printout works correctly in Safari, Opera, IE and Konqueror. So I really suppose there is an bug in the FF rendering engine - since Camino on Mac OS reveales the same behavior (at least one page on printout is blank).

Reproducible: Always

Steps to Reproduce:
1. Open the above URL in Firefox (regardless of the operating system)
2. Print it, or use print preview
3. One or more pages should be blank
Actual Results:  
One or more pages are left blank.

Expected Results:  
Firefox should have printed the page correctly.

Here I uploaded an PDF print output created with Firefox/Mac, which shows the issue I described above.

http://www.freakboard.de/static/stuttgarter_printout.pdf
This is a mass search for bugs that are in the Firefox General component, are UNCO, and have not been changed for 1000 days and have an unspecified version. 

Reporter, can you please update to Firefox 3.6.10, create a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles, and test again. If you still see the bug, please update this bug. If the issue is gone, please set the resolution to RESOLVED > WORKSFORME.
Whiteboard: [CLOSEME 2010-11-01]
No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.