397287 - Firefox is disabled after upgrading from 2.0.0.6 version to 2.0.0.7 version

Status: RESOLVED INVALID

(Toolkit :: Application Update, defect)

Description

[Rick]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6

a pop up box appears wanting to install an upgrade to 2.0.0.7.  When that update is installed, firefox no longer will start-up.  I get a message when I try to start firefox like I'm not connected to the internet...page unable to load type message.  Internet Explorer still works fine.  Firefire works fine until the upgrade.  I fix the problem by doing a system restore to a point before the upgrade, but then I get the message to upgrade again, so it's a circle.  One question is how do I turn off the automatic upgrade for Firefox. I suspect a Vista compatability problem with the latest version of Firefox.

Reproducible: Always

Steps to Reproduce:
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Comment 1

[Jo Hermans]

To turn off automatic update, see Tools->Options->Advanced->Update

And the probable reason why you couldn't access the Internet was explained in the errorpage that you saw : it's your firewall that needs to told that Firefox can access the web (the permission for the old Firefox doesn't count for the new one !). See <http://kb.mozillazine.org/Firewalls>.