400960 - I can't download an addon in Linux Amd64 or upgrade an addon installed

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Guillermo Movia [:deimidis]]

User-Agent:       Mozilla/5.0 (X11; U; Linux x86_64; es-AR; rv:1.8.1.6) Gecko/20070723 Iceweasel/2.0.0.6 (Debian-2.0.0.6-0etch1+lenny1)
Build Identifier: Mozilla/5.0 (X11; U; Linux x86_64; es-AR; rv:1.8.1.6) Gecko/20070723 Iceweasel/2.0.0.6 (Debian-2.0.0.6-0etch1+lenny1)

When i try to download and install a new addon or upgrade an installed one, the addon manager open but never download anything. At the same time, the same file could be downloaded in a i386. I use the firefox and thunderbird in chroot system.

Reproducible: Always

Steps to Reproduce:
1. Go to addons.mozilla.org and try to download a file
2. Select one
3.
Actual Results:  
The addons manager try to connect, but never download anything

Expected Results:  
The addon download and install

Comment 1

[Makoto Kato [:m_kato]]

Reporter, could you reproduce on FF3 RC?

Comment 2

[Tyler Downer [He/Him]]

This bug was originally reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.6 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.8 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.