404707 - new YM modules association

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Joey Oseo]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9

In "My Yahoo" page, I added the latest YM modules. But, when I tried to chat anybody in my contact list, it prompts me with this error:

 "Firefox doesn't know how to open this address, because the protocol (ymsgr)isn't associated with any program".

Reproducible: Always

Steps to Reproduce:
1. Login to "My Yahoo" page.
2. Check on "What's New" button. 
3. Drag Yahoo messenger modules to the "My Yahoo" page.
4. Sign-in to YM module in your "My Yahoo" page.
5. Click on anybody in your contact list

Actual Results:  
6. Error occured, preventing to open Yahoo messenger console

Expected Results:  
 "Firefox doesn't know how to open this address, because the protocol (ymsgr)isn't associated with any program".

It will only exit when you click on "Ok" button.

Comment 1

[Joey Oseo]

Attachment: Captured Error

Pls. check bug..

Comment 2

[Philip Chee]

Do you have Yahoo Instant Messenger installed? If not you need to install it. If you all ready have YIM installed then read this page:
<http://help.yahoo.com/l/us/yahoo/toolbar/troubleshootff/toolbar-33.html>

Comment 3

[Mats Palmgren (inactive)]

Joey, did comment 2 help you resolve the issue?

Comment 4

[Mats Palmgren (inactive)]

No response from reporter.

-> INCOMPLETE