Closed
Bug 405275
Opened 17 years ago
Closed 16 years ago
crashes when i double click on icon also crashes after "crash report" restarts firefox
Categories
(Toolkit :: Startup and Profile System, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: msparker, Unassigned)
Details
(Keywords: crash)
User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1.9pre) Gecko/20071102 Firefox/2.0.0.9 Navigator/9.0.0.3 Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1.9pre) Gecko/20071102 Firefox/2.0.0.9 Navigator/9.0.0.3 after downloading and installing firefox, double clicking and starting firefox results in a crash bring up mozilla's crash report, after crash report is sent, firefox crashes Reproducible: Always Steps to Reproduce: 1. download/install 2. double click to start 3. send error report and click restart Actual Results: crashes without firefox starting up Expected Results: send the error report within 24-48 hrs there should be an update or patch
Comment 1•17 years ago
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Are you getting the dialog that asks if you'd like to restore your previous session, or is it crashing before that?
Reporter | ||
Comment 2•17 years ago
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nothing comes up, it brings the crash report box up and says "we will try to restore all taps" but when it restarts even before the "firefox" name is in the menu bar, it crashes if it helps im on a PPC Mac using OSX 10.4.11, there might have been a software argument with the new apple update... just my thought :-)
I also have this problem ...... infact i could not have so far started firefox 3 beta 1 due to this persistent crashes ......
Comment 4•17 years ago
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It doesn't give you a choice about the tabs? Let me cc some people who are more familiar with the new crash reporter than me... In the mean time, see if a different profile will run - http://support.mozilla.com/kb/Profiles#Mac_OS_X
Comment 5•17 years ago
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Matt, the user-agent in your first comment looks like Netscape 9.0.0.3. Did you install that just to submit this bug ? Just want to make sure this is Firefox problem.
Comment 6•17 years ago
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Also, if you're submitting bug reports to Mozilla, then you can help out by looking up incident ID's and posting them here in the bug. More info at http://support.mozilla.com/kb/Quality+Feedback+Agent#Getting_an_incident_ID
Reporter | ||
Comment 7•17 years ago
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yes i had reported from Netscape since FireFox Beta3 R1 crashed
Reporter | ||
Comment 8•17 years ago
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(In reply to comment #3) > I also have this problem ...... infact i could not have so far started firefox > 3 beta 1 due to this persistent crashes ...... > well i went back to look at the security updates they made from 2.0.0.0 all the way up to 2.0.0.9, and in almost everyone is a "CRASH BUG" fixing a memory corruption, i wonder if this could be a cuase?
Reporter | ||
Comment 10•17 years ago
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(In reply to comment #9) > Matt, were you able to try a new profile (see the link in comment 4)? > i tried that many times, even restarting my mac but that did not work on my computer :-( but hey im helping out the "mac" community :-)
Assignee | ||
Updated•16 years ago
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Product: Firefox → Toolkit
Comment 12•16 years ago
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=> incomplete please reopen if you still see this problem with FF 3 or 3.1
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → INCOMPLETE
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Description
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