405375 - "Exceptions" button in Tools, Options, Privacy, Cookies, causes stall and spurious "Unresponsive script" popup

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Karl Chwe]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9

In Tools, Options, Privacy, Cookies section, clicking on "Exceptions" button causes Firefox to stall. Eventually a spurious "Unresponsive script" window appears, clicking on "Continue" has no effect. Eventually Firefox becomes responsive again, but list of exceptions never appears. 

Reproducible: Always

Steps to Reproduce:
1. Go to any website. 
2. Click on Tools, Options, Privacy, Exceptions
3.
Actual Results:  
Firefox freezes, eventually a spurious "Unresponsive script" window appears.

Expected Results:  
List of websites with allowed cookies (or disallowed, doesn't matter) should appear.

Comment 1

[[e-mail]]

does this occur with a new profile? (see http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile if you don't know how to create one.)

if it doesn't, how large is your hostperm.1 file in your original profile directory?

if it doesn't contain any information you'd like to keep private, can you attach it to this bug? (you can open the file in a regular text editor, like notepad, to find out.)

Comment 2

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.