406619 - unable to set up new e-mail client "[e-mail]"

Status: RESOLVED DUPLICATE of bug 406600

(Thunderbird :: Account Manager, defect)

Description

[Bob Allen]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; AOL 9.0; Windows NT 5.1; .NET CLR 1.1.4322)
Build Identifier: version 2.0.0.9 (20071031)

Mozilla thinks I have already created [e-mail], and will not let me finish adding it. I need this second e-mail client for business. I may have tried to overwrite [e-mail], and it still sees rob@ somewhere

Reproducible: Always

Steps to Reproduce:
1. Add Account In Account Settings
2. go through steps with [e-mail]
3. fail becuase system thinks [e-mail] is already set up 
Actual Results:  
as above

Expected Results:  
I need two e-mail clients:-
[e-mail] (this one IS working OK)
[e-mail]


I should be able to add [e-mail] as secondary client

Comment 1

[Jeremy Baron]

For the record and to avoid confusion, Thunderbird is the client.  *Not* any of the "clients" you mentioned.  Those are just accounts.  Thunderbird uses a customizable arbitrary string to identify individual accts.  I'm guessing that that string must be unique and you are running into that constraint.  Although the string may (and I believe it does) default to the acct's email address, you can set it to whatever you want.  This account name is first set on the second to last screen of the acct creation wizard (marked "Account Name"; right before the screen where you confirm all the settings).

If you can't get it to work, then try to reproduce with a new profile (although there's no need to download mail with the new one).
Just create the 2 accts and see if it works.
Instructions for creating new profiles: http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile

Comment 2

[Magnus Melin [:mkmelin]]

No need for more than one report.