425267 - intermittent problems loading labs forum

Status: RESOLVED FIXED

(mozilla.org Graveyard :: Server Operations, task)

Description

[Myk Melez [:myk] [@mykmelez]]

Today cbeard, dmills, and I have been experiencing two intermittent problems loading the labs forums:

1. the connection dies, and Firefox shows us a connection failure error;
2. the mozilla.com home page displays instead of the labs forum.

The two often but not always occur together (f.e. I'll see the connection failure error, then I'll click "Try Again" and get the mozilla.com home page).

This is making it hard to access the forums and could signify more serious problems (are mozilla.com visitors getting the forums instead?).

Comment 1

[matthew zeier [:mrz]]

Likely related to multi-cluster wide issues.  

At the moment, I'm getting a 404 to labs/forums.

Comment 2

[Myk Melez [:myk] [@mykmelez]]

Note: it's forum singular in the URL, i.e.:

https://labs.mozilla.com/forum/

Comment 3

[Mark Smith [:xb95]]

Seems to be loading okay right now.  We are having cluster issues today and are working to resolve them.

The redirect issue is the most worrying for me, though.  Are you still seeing that?  (Things seem to have stabilized a little bit right now...)

Comment 4

[Myk Melez [:myk] [@mykmelez]]

(In reply to comment #3)
> The redirect issue is the most worrying for me, though.  Are you still seeing
> that?  (Things seem to have stabilized a little bit right now...)

I'm not seeing that right now.  But then it was always intermittent.

Comment 5

[Mark Smith [:xb95]]

Yeah, going to keep this open for now while we work on things, so I can try to keep an eye on this and make sure it stays working.

Comment 6

[Mark Smith [:xb95]]

Seems like we're stable, we've isolated the problem to netapp load issues and are working at resolving this.  Please reopen if there are any further problems with the Labs forums, thanks!