Closed
Bug 439511
Opened 16 years ago
Closed 16 years ago
Flash does not work in SmugMug
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
FIXED
People
(Reporter: pshmah, Unassigned)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 I am a member of SmugMug and like to use their slideshow option to view photos. It worked great with FF2. Now, with FF3, it does not work. I contacted SmugMug and was told that it worked with their FF3. However, I did a few things that they suggested. I reinstalled Flash even though I had the latest plugin, and I emptied all my temporary Internet files and cookies. It's still not working. Reproducible: Always Steps to Reproduce: 1.Go to SmugMug. 2.Open a gallery. 3.Choose slideshow as the viewing option. Actual Results: Very brief, for a fraction of a second, there was an animated "loading" bar in the middle of the screen, then nothing. No photo loaded, and when I tried to use the advance arrow to advance to the next photo (even though there were none), nothing happened. Expected Results: As soon as I chose slideshow as my viewing option, the first picture in the gallery should have loaded. Arrows to advance should have worked.
Comment 1•16 years ago
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It works fine for me. Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9) Gecko/2008052912 Firefox/3.0 with Flash 9.0 r124 Which version of Flash are you running? (tools->addons->plugins) For anyone who needs a sample SmugMug gallery to test: http://www.smugmug.com/popular/today/1/143559430_Ch68q#P-29-12
Comment 2•16 years ago
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Works fine under XP: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 Also Flash 9.1 r124
The first thing I did was check the version of Flash I had. It was up to date, the most recent. I checked at work today, where I am also using FF3 and the Flash feature in SmugMug did not work there either. I then tried disabling AdBlock Plus. With AdBlock Plus disabled, the Flash feature in the SmugMug slideshow works fine. However, now I don't know how to change anything in AdBlock in order to get everything well. I don't want to have to disable it every time I use SmugMug.
I added @@http://*.smugmug.com to Adblock's whitelist and now the Flash slideshow feature in SmugMug is working fine.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → FIXED
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Description
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