439723 - Downloaded version 3, but browser will no longer start up

Status: VERIFIED INCOMPLETE

(Firefox :: General, defect)

Description

[Ashley]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/312.9 (KHTML, like Gecko) Safari/312.6
Build Identifier: Firefox version 3

I downloaded version 3 and went through all the proper procedure illustrated on your website. Once the download was complete, however, I could not get the browser to start. The icon will jump but it will not open.

Reproducible: Didn't try

Steps to Reproduce:
1. Download the new program
2. Open up for installation
3. Replace version 2 in applications folder
4. Open browser after installation is done
Actual Results:  
Browser will not open

Expected Results:  
Browser should open and normal internet browsing should continue.

Comment 1

[Matthias Versen [:Matti]]

Please use http://support.mozilla.com for support questions like this.
Which OS X Version are you using ?
Did you try to run it in the Firefox safemode ?

Comment 2

[Matthias Versen [:Matti]]

no response