440435 - Can´t see any menu content

Status: VERIFIED INVALID

(Firefox :: Menus, defect)

Description

[Victor]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; es-AR; rv:1.9) Gecko/2008052906 Firefox/3.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; es-AR; rv:1.9) Gecko/2008052906 Firefox/3.0

When click on any manu firefoxjust  displays something like a big panel form side to side of de screen and doesn't show any letters so i'm unable to see which menu i'm accesing to.

Reproducible: Always

Steps to Reproduce:
1.Click on any menu (file, edit, ...)
2.
3.
Actual Results:  
Instead of the menu content, firefox shows a flat item which doesn't show nothing and this item is normal size in top/down shape and screen-wide size.

Expected Results:  
Firefox must show the menu in the normal form and shape

Default theme, fresh installation, windows vista with windows blinds as a theme manager and using windowblinds and Leo(Vista) as a OS theme.

Build platform
target
i686-pc-mingw32

Build tools
Compiler 	Version 	Compiler flags
cl 	14.00.50727.762 	-GL -wd4624 -wd4952 -TC -nologo -W3 -Gy -Fd$(PDBFILE)
cl 	14.00.50727.762 	-GR- -GL -wd4624 -wd4952 -TP -nologo -Zc:wchar_t- -W3 -Gy -Fd$(PDBFILE)

Configure arguments
--enable-application=browser --enable-update-channel=release --enable-optimize --disable-debug --disable-tests --enable-update-packaging --enable-official-branding --enable-jemalloc --with-crashreporter-enable-percent=25

Comment 1

[Victor]

Attachment: Desktop snapshot that shows what happen when click on any menu

Comment 2

[Kai Liu]

1) Does this problem go away if you disable the Windows Blinds theme?  There are some known issues with how menus are handled in Vista with respect to third-party system themes.

2) Could you please post a link to the WB theme that you are using?

Comment 3

[Victor]

1) No.

2) I'm looking for it but i can't find it, just know is made by "stardock design" and it seems to be removed from www.wincustomize.com" 

Comment 4

[Kai Liu]

I can't reproduce your problem.  I downloaded the latest version of Windows Blinds (which apparently includes the Leo (Vista) theme).  And everything looks fine.

The only thing that I could think of that would cause a huge menu like that is if attempts to get the menu metrics are failing, which would cause us to use bogus values.  But I don't see that problem with the latest WB version and with the Leo theme that came installed with it...

You don't have any extensions installed, do you?

Comment 5

[Victor]

No, i haven't. It also occurs when click the No-Script button "Options" or when i right click on any web page. I have the same configuration this morning running well with firefox 2

Comment 6

[Matthias Versen [:Matti]]

Do you get the same problem if you run firefox in the Firefox safemode ?
- http://kb.mozillazine.org/Safe_mode

Comment 7

[Victor]

yes my friend, same problem. look the attachment

Comment 8

[Victor]

Attachment: Desktop snapshot that shows what happen in safe mode (same problem)

Comment 9

[Kai Liu]

Victor: latest version of WB?

Comment 10

[Victor]

Actually 6.01 (build 57 x86 Vista Edition)

Comment 11

[Kai Liu]

I'm using 6.1, build *97* x86 Vista Edition.  Could you try that?  Aside from WB, I really don't see many other possibilities for the cause of this...

Comment 12

[Victor]

That's did the trick!! Thanks alot for your support Kai & Matti.

Comment 13

[Stephen Donner [:stephend] Not actively reading bugmail]

Verified invalid

Comment 14

[Kai Liu]

I'm going to mark this as blocking bug 436779 so that this remains on my radar.  Right now, there is no error checking for the retrieval of menu metrics in nsNativeThemeWin.cpp, so although this was directly a problem with WB, I think things could've been handled better on our end, too.

Comment 15

[Victor]

All right. Again thanks for your support.

Kind regards