Closed Bug 441365 Opened 16 years ago Closed 16 years ago

any attempt to print crashes Firefox

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
x86
Linux
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED DUPLICATE of bug 422916

People

(Reporter: chris.janman, Unassigned)

Details

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.9.0) Gecko/2008061600 SUSE/3.0-1.1 Firefox/3.0
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.9.0) Gecko/2008061600 SUSE/3.0-1.1 Firefox/3.0

try to print (Ctrl-P or from File menu) causes Print Dialog box frame to appear, sometimes a printer name appears, then Firefox crashes.  Bug-buddy reports that gecko crashed. Occurs on any page, even a blank one.

Reproducible: Always

Steps to Reproduce:
1. Open Firefox
2. Try to print.
3.
Actual Results:  
Bug-buddy reports crash in gecko & Firefox window disappears.

Expected Results:  
Print dialog box

OpenSuSE 10.2
KDE 3.?
Default theme
En-GB dictionary installed.
ABP installed.
Can you reproduce the crash in a mozilla.com build?
http://www.mozilla.com/

I have also noticed the same bug (and try to signal it on https://bugzilla.mozilla.org/show_bug.cgi?id=439861, which might be a similar bug).

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9) Gecko/2008052912 Firefox/3.0

(I believe this is a mozilla.com built: this is the one I downloaded from mozilla.cpom when 3.0 was released).
I have firefox 3.0 (mozilla.com build) crashing EVERY time I print. either the print menu or a "window.print()" js call..  No dialog appears mozilla just crashes, and the crash reporting tool continually fails to submit crash reports.

I'm running the 32-bit linux FF 3 mozilla.com build on a Fedora 8 x86_64 gnu/linux install.

I'm pretty sure that is a dupe of bug 422916.
openSUSE users might want to check out
http://en.opensuse.org/Firefox:Firefox3FAQ#Known_issues

I'm not sure if Fedora 8 has the same issue. The other bug says Fedora 6 was affected though.
Wolfgang's GTK2 fix fixed the problem for me under openSUSE 10.2.  Thank you!
I still have the problem with OpenSUSE 10.3 and FireFox 3.0.1. Any time the printing pop-up box appears (prieview or printing and print setup) FireFox 3.0.1 crashes.

gtk2 is newest in OpenSUSE repo:
rpm -q --qf '%{name}-%{version}-%{release}-%{distribution}\n' gtk2
gtk2-2.12.0-5.8-openSUSE 10.3 (X86-64)

uname -a
Linux 2.6.22.18-0.2-default #1 SMP 2008-06-09 13:53:20 +0200 x86_64 x86_64 x86_64 GNU/Linux

FireFox:
Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.0.1) Gecko/2008070400 SUSE/3.0.1-2.1 Firefox/3.0.1

(In reply to comment #7)
> Bug seems the same as https://bugzilla.novell.com/show_bug.cgi?id=374554
> 

If that's the case, then this bug is a dupe of bug 422916, which, BTW, is not a Mozilla bug but a GTK/Gnome bug; and if you still experience the problem on openSUSE 11.0 (not 10.3), which is the current public release, then you may want to make sure that the Novell bug and/or the Gnome bug https://bugzilla.gnome.org/show_bug.cgi?id=482531 are REOPENED.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → DUPLICATE
Look at my reply #6 above reply #7. It was added after I found it at
https://bugzilla.novell.com/show_bug.cgi?id=374554 as well.



Please note that bug 422916 and https://bugzilla.gnome.org/show_bug.cgi?id=482531 have different reasons.
This looks like the referenced Gnome bug since the other one doesn't affect gtk 2.12.x
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