Closed Bug 442289 Opened 16 years ago Closed 16 years ago

s.m.c returning HTTP code 502 for some new registrations

Categories

(Cloud Services :: General, defect)

Product:
Cloud Services
Component:
General
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: anant, Assigned: anant)

Details

Some users have reported 502 (Bad Gateway) status codes while trying to create a new account - this should not happen. Opening a bug, so we can investigate.
Happens to me too (userid: billimek, email: jeff@billimek.com) "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0"

2008-06-27 13:26:02	Chrome.Wizard	INFO	Initializing setup wizard
2008-06-27 13:26:16	Chrome.Wizard	INFO	Wizard: Showing welcome page
2008-06-27 13:26:19	Chrome.Wizard	INFO	Wizard: Showing username/password creation page
2008-06-27 13:26:52	Chrome.Wizard	INFO	Wizard: Showing passphrase/email page
2008-06-27 13:27:00	Chrome.Wizard	INFO	Wizard: Showing captcha/license agreement page
2008-06-27 13:27:29	Chrome.Wizard	INFO	Error: received status 502. Account not created.
2008-06-27 13:27:34	Chrome.Wizard	INFO	Incorrect Captcha response. Account not created.
2008-06-27 13:27:51	Chrome.Wizard	INFO	Error: received status 502. Account not created.
2008-06-27 13:28:03	Chrome.Wizard	INFO	Incorrect Captcha response. Account not created.
2008-06-27 13:28:23	Chrome.Wizard	INFO	Error: received status 502. Account not created.
2008-06-27 13:28:29	Chrome.Wizard	INFO	Incorrect Captcha response. Account not created.
2008-06-27 13:28:45	Chrome.Wizard	INFO	Error: received status 502. Account not created.
2008-06-27 13:30:21	Chrome.Wizard	INFO	Incorrect Captcha response. Account not created.
2008-06-27 13:30:39	Chrome.Wizard	INFO	Error: received status 502. Account not created.

(all times EST)
I've been periodically trying over and over and it eventually worked (not sure if it was my persistence or something got changed/fixed on the server side).

We made a change on the server-side that hopefully fixes the issue, but we're going to wait a little before closing the bug just to see if someone else hits the issue now.
I think it's safe to close this now.  Reopen if it comes up again!
Status: NEW → RESOLVED
Closed: 16 years ago
Resolution: --- → FIXED
Component: Weave → General
Product: Mozilla Labs → Weave
QA Contact: weave → general
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