443802 - lost all add-ons

Status: RESOLVED INCOMPLETE

(Toolkit :: Add-ons Manager, defect)

Description

[Rob Kalmeijer]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; nl; rv:1.8.1.15) Gecko/20080623 Firefox/2.0.0.15
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; nl; rv:1.8.1.15) Gecko/20080623 Firefox/2.0.0.15

After update to firefox 2.0.0.15 all add-ons were not availible. They where in de add-ons list. Trying to reinstall the add-ons there was an install error.

Reproducible: Always

Steps to Reproduce:
1. Open file *.xpi
2. Click on install
3.

Comment 1

[Dave Townsend [:mossop]]

Are you still seeing this? What error did installing give? After installing could you check in the error console (tools menu) for any errors.

Also please can you attach copies of extensions.log, extensions.ini, extensions.cache and extensions.rdf from your profile folder to this bug report. If some of them don't exist let me know.

http://support.mozilla.com/en-US/kb/Profiles

Comment 2

[Rob Kalmeijer]

I have updated to firefox 3.0 which forced me to search for ff3 versions of the addons.

Comment 3

[Dave Townsend [:mossop]]

So are you still seeing this? If so please can you provide the details asked for in comment 1.

Comment 4

[Rob Kalmeijer]

Errors are only when trying to install, not when using firefox. As I said in last mail I use FF 3.0 and not 2.0.0.15. Just try webdeveloper. http://chrispederick.com/work/web-developer/

Comment 5

[Dave Townsend [:mossop]]

Can you elaborate on what you mean by that, and please provide the details I asked for in comment 1.

Comment 6

[Rob Kalmeijer]

I can't. See comment 2 & 4.

Comment 7

[Dave Townsend [:mossop]]

I do not understand what you mean. Do you mean that because you have updated to Firefox 3 you no longer see the issue?

Comment 8

[Rob Kalmeijer]

YES!!!

Comment 9

[Dave Townsend [:mossop]]

Thank you. Closing this as incomplete since there is not enough information to be able to determine what the problem was here.