445092 - Random Crash

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Amirhossein]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9) Gecko/2008052906 Firefox/3.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9) Gecko/2008052906 Firefox/3.0

Randomly Firefox crashes for an unknown reason; it happens whenever I run Firefox and it lasts at least 2-3 times.

Reproducible: Always

Steps to Reproduce:
1. I run Firefox
2. Then after some time (varies from 1 minute to 20-25 mintues) crashes
3. I have to restart the browser (and not restore otherwise the issue lasts forever)



about:buildconfig

Build platform
target
i686-pc-mingw32

Build tools
Compiler 	Version 	Compiler flags
cl 	14.00.50727.762 	-GL -wd4624 -wd4952 -TC -nologo -W3 -Gy -Fd$(PDBFILE)
cl 	14.00.50727.762 	-GR- -GL -wd4624 -wd4952 -TP -nologo -Zc:wchar_t- -W3 -Gy -Fd$(PDBFILE)

Configure arguments
--enable-application=browser --enable-update-channel=release --enable-optimize --disable-debug --disable-tests --enable-update-packaging --enable-official-branding --enable-jemalloc --with-crashreporter-enable-percent=25

Comment 1

[Matthias Versen [:Matti]]

Please read http://www.mversen.de/crash/

Comment 2

[Amirhossein]

I have forgot to state the fact that whatever I do to see the report, doesn't work at all!
I ran it on safe mode and then did all the things that Matthias Versen told me to do, but still when I type "about:crashes" nothing comes up apart from: No crash reports have been submitted.

Mozilla Crash reporter is not available on my Firefox (I also installed the clean version).

Comment 3

[Matthias Versen [:Matti]]

If you use an original Mozilla.org Version and you disabled the flash plugin, then the crash reporter should come up after the crash.
Or did you get a freeze/hang instead of a crash ?
Do you use a tablet PC ?

If you can not get it working then use the instructions with windbg to create a stack.

Comment 4

[Carsten Book [:Tomcat]]

Closing as incomplete -> no reply

Amhirhossein, feel free to reopen if you still see the Crash with Firefox 3.0.3. It would be very helpful in this case if you could answer the questions from matti in comment #3 then.