448417 - PDF file does not open using Nitro PDF plugin

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Jim Ronback]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1

Selecting PDF file on this web page fails to open the PDF file. I get an error message from Adobe Reader 8 saying it is not a supported file type. It works only if I ask to have the link open in a new window. It also works in IE 7.0. I'm using the plugin by Nitro PDF which works fine with other sites to open PDF files. 

Reproducible: Always

Steps to Reproduce:
1.Go to http://www.pnas.org/content/101/39/13971.full?sid=0b41d655-7089-4ad4-976c-ad9378a3dc4b
2.Select "Full Text PDF"
3.Error message pops from Adobe Reader 8 saying it is not a supported file format
Actual Results:  
Error message pops from Adobe Reader 8 saying it is not a supported file format

Expected Results:  
Display of the PDF file

It works only if I ask to have the link opened in a new window. It also works in IE 7.0. I'm using the PDF plugin by Nitro PDF version 2.0.0.0 which works fine with other sites to open PDF files.

Comment 1

[Tyler Downer [He/Him]]

This is a mass search for bugs which are in the Firefox General component, are
UNCO, have not been changed for 500 days and have an unspecified version. 

Reporter, can you please update to Firefox 3.6.10 or later, create a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles, and test again. If you still see the issue, please update this bug. If the issue is gone, please set the status to RESOLVED > WORKSFORME.

Comment 2

[Jim Ronback]

For some peculiar reason the link to the document has "pdf+html" as an extension. 
http://www.pnas.org/content/101/39/13971.full.pdf+html .

If I remove the "+html" then it displays as PDF file in Foxit Reader. Is "pdf+html" a valid extension?

If I do not remove it both Adobe Reader and Foxit Reader (4.1.1.0805) complain that it is a "format error - not a pdf or corrupted".

Unless "pdf+html" is valid extension I think this bug should be closed.