451348 - when printing to my LPT1 laser I only get blank page with solid bar across top of page. Printing to my USB ink jet works fine!

Status: RESOLVED INCOMPLETE

(Firefox :: File Handling, defect)

Description

[Richard Campanella]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1

The print problem started today after I upgraded to Firefox 3 from 2. My LPT1 laser printer works fine with all other applications. I will go back to version 2 if I don't hear from you.

Reproducible: Always

Steps to Reproduce:
1.Print preview.
2.Print.
3.
Actual Results:  
Blank page with solid black bar across top of page.

Expected Results:  
Printed page as shown in print preview.

These same print commands work fine when using Internet Explorer 6.0.29.

Comment 1

[Tyler Downer [He/Him]]

This bug was reported using Firefox 3.0 or older, which is no longer supported. The bug has also not been changed in over 500 days and is still in UNCO.
Reporter, please retest this bug in Firefox 3.6.10 or later using a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles. If you still see this problem, please update the bug. If you no longer see the bug, please set the resolution to RESOLVED, WORKSFORME.

This is a mass search of unconfirmed bugs that have no activity on them, so if you feel a bug was marked in error, just remove the CLOSEME comment in the whiteboard within the next month.

Comment 2

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.