465903 - FAQ corrections/tweaks (nits!)

Status: VERIFIED FIXED

(Websites :: communitystore.mozilla.org, defect)

Description

[Stephen Donner [:stephend] Not actively reading bugmail]

https://community-store.authstage.mozilla.com/faq:

[1] "Once you've chosen or uploaded a design, Zazzle offers plenty of customization options to let you twist and tweak the final product until its exactly right."

Should read "it's exactly right."

[2] "We'll do this as quickly as possibly, but it could take up to several days depending on the volume of submissions, so please be patient!"

Should read "possible"

(Thanks to Marco for the above find.)

[3] We're linking to a single file here, "However, if you do decide to use the logo, make sure to visit the Firefox logo style guide, and download the _high resolution PNGs._" and here, "Where can I download / get the Firefox logos?
    You can download the high resolution PNGs at:
    http://www.mozilla.com/img/tignish/about/logo/download/logo-only.png.", yet the copy always refers to plural PNGs; why?

[4] "However, if you do decide to use the logo, make sure to visit the Firefox logo style guide, and download the high resolution PNGs."

I think we should link _logo style guide_, above.

[5] Why are we capitalizing "International"?  Store, as a proper noun, I see, but not this...(I'm sans my Chicago Manual of Style, so am without recourse while mentioning this.)

[6] Why aren't we linking to both of the following?:

"Please visit the Zazzle help center, or contact Zazzle's Customer Support directly."

[7] With search out for this version, we need to nix this line, methinks: "You can also use the search feature to look up the design by name and/or tags."

Comment 1

[Tara (musingt)]

(In reply to comment #0)

> 
> [3] We're linking to a single file here, "However, if you do decide to use the
> logo, make sure to visit the Firefox logo style guide, and download the _high
> resolution PNGs._" and here, "Where can I download / get the Firefox logos?
>     You can download the high resolution PNGs at:
>     http://www.mozilla.com/img/tignish/about/logo/download/logo-only.png.", yet
> the copy always refers to plural PNGs; why?

* Please change to singular.  You're right its just linking to one file.

> 
> [4] "However, if you do decide to use the logo, make sure to visit the Firefox
> logo style guide, and download the high resolution PNGs."
> 
> I think we should link _logo style guide_, above.

* Good call

> 
> [5] Why are we capitalizing "International"?  Store, as a proper noun, I see,
> but not this...(I'm sans my Chicago Manual of Style, so am without recourse
> while mentioning this.)

* I believe you're right.  No capitalization is needed.

> 
> [6] Why aren't we linking to both of the following?:
> 
> "Please visit the Zazzle help center, or contact Zazzle's Customer Support
> directly."

* We should be.  The links were provided in the word doc with all the copy. Here they are again:

Zazzle help center: http://zazzle.custhelp.com/cgi-bin/zazzle.cfg/php/enduser/home.php
Zazzle’s customer support: http://zazzle.custhelp.com/cgi-bin/zazzle.cfg/php/enduser/ask.php


> 
> [7] With search out for this version, we need to nix this line, methinks: "You
> can also use the search feature to look up the design by name and/or tags."

* Darn!  Forgot we nixed search.  Lets get rid of that line then.  Thanks.

Comment 2

[Tara (musingt)]

Is the search feature something we could potentially still have given the extra time?  Just throwing it out there.

Comment 3

[Ryan Doherty (:rdoherty)]

(In reply to comment #2)
> Is the search feature something we could potentially still have given the extra
> time?  Just throwing it out there.

No, sorry.

Comment 4

[Tara (musingt)]

I need to loop in the Zazzle content guidelines as another requirement in the instructions.  Unfortunately this changes some of the copy on the FAQ, and a few other pages.  I am meeting with Slater in the morning to go over everything and finalize all changes so I can send everything at once.  Will do this as soon/early as possible.

To keep things organized, I will post the FAQ updates on this bug, and create new bugs per affected page.

Comment 5

[Ryan Doherty (:rdoherty)]

1-7 in r20120

Comment 6

[Tara (musingt)]

Attachment: FAQ Copy and Link updates

Comment 7

[Tara (musingt)]

Attached is a word doc for the FAQ page.  It includes all the copy with the changes highlighted in green.  Thanks.

Comment 8

[Tara (musingt)]

Quick note, the copy doesn't include some of the grammar edits mentioned above by Stephen.  The intention was mainly to highlight the new changes / updates.

Comment 9

[Ryan Doherty (:rdoherty)]

r20146

Comment 10

[Stephen Donner [:stephend] Not actively reading bugmail]

Verified FIXED on https://community-store.authstage.mozilla.com/faq.