Closed Bug 466161 Opened 16 years ago Closed 14 years ago

Firefox hangs with Nortel VPN client installed

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
major

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: john.baddour, Unassigned)

Details

(Whiteboard: [CLOSEME 2010-11-01]) 

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4

Firefox will hang after start with Nortel VPN client with auto connect enabled.  I have to kill the the firefox process through task manager in order to continue.  Firefox will work fine if I kill the autoexec process which is the process that activated the Nortel auto connect feauture.  
All systems that are experiencing this problem had a 2.x version of Firefox installed and did not experience this issue with the Nortel Adapter.  I have experienced this issue with all versions of 3.x firefox.  All systems that have a Nortel VPN client installed with the auto connect feauture enabled on the VPN are experiencing this problem.  I hope this can be resolved very soon.  I have tried this on several versions of XP SP2, Sp3.

Reproducible: Always

Steps to Reproduce:
1. Install Nortel VPN client with Auto connect enabled
2.Launch Firefox 3.x
3.
Actual Results:  
This will cause firefox to hang everytime

Expected Results:  
This will cause firefox to hang everytime
This is a mass search for bugs which are in the Firefox General component, are
UNCO, have not been changed for 500 days and have an unspecified version. 

Reporter, can you please update to Firefox 3.6.10 or later, create a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles, and test again. If you still see the issue, please update this bug. If the issue is gone, please set the status to RESOLVED > WORKSFORME.
Whiteboard: [CLOSEME 2010-11-01]
No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
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