User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:220.127.116.11) Gecko/2008102920 Firefox/3.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:18.104.22.168) Gecko/2008102920 Firefox/3.0.4
this is a report given in vista after browser closing
Problem Event Name: BEX
Application Name: firefox.exe
Application Version: 22.214.171.12424
Application Timestamp: 49094c66
Fault Module Name: CybDefCom.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 46153456
Exception Offset: 100232ae
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 2b5e
Additional Information 2: d41d8cd98f00b204e9800998ecf8427e
Additional Information 3: 3c2b
Additional Information 4: 92ae8ec7273ee2de47d5964e99a2ad9b
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Steps to Reproduce:
should of downloaded file without the browser wanting to close all the time
This is caused by a bug in CybDefCom.dll which should belong to cyberdefender2.0.
Please provide a crash ID, read https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report
Firefox calls the local Antivirus software for scanning the file after downloading it but it seems that your AV software (cyberdefender 2.0) crashes.
Ycan disable the AV scanning in Firefox in about:config if you change browser.download.manager.scanWhenDone to false.
I work for Cyberdefender Technical Support, we are working on it and will get back to you.
Firefox calls the Windows API for the virus scanning. ( IOfficeAntiVirus , http://msdn.microsoft.com/en-us/library/ms537369.aspx )
We have also a Norton crasher in bugzilla (bug 458667) that only seem to happen if you install windows defender after Norton.
Ask if you have additional questions.
Cyberdefender Technical Team checked it out and found that Antivirus 2009, which claims to be an antivirus program is responsible for the browser to crash and report a bug.
Thanks for the quick response from the Cyberdefender Support !
marking invalid as this is not a firefox bug