477180 - Thunderbird cannot receive pop email from any account

Status: RESOLVED WORKSFORME

(MailNews Core :: Networking: POP, defect)

Description

[ssusman01]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5
Build Identifier: version 2.0.0.19 (20081209)

When I press "Get Mail" nothing happens. When I try to get mail for any single account nothing happens.  It just stopped receiving email.

Reproducible: Always

Steps to Reproduce:
1.click on get mail
2.or click the down arrow next to get mail and select any individual account & click it
3.
Actual Results:  
Nothing

Expected Results:  
It should have gone out to all my pop accounts and downloaded email

Comment 1

[ssusman01]

I've tried un-installing & re-installing the program but the problem persisted

Comment 2

[Ludovic Hirlimann [:Usul]]

Ssusman01 could you follow the instructions detailed at https://wiki.mozilla.org/MailNews:Logging and provide the log - you need to log pop. Thanks in advance.

Comment 3

[Magnus Melin [:mkmelin]]

Also, tried without extensions (thunderbird.exe -safe-mode) ?

Comment 4

[Phil]

This happened to me 3/7/09 approx 12pm on both pc's I have here. (DST change?) I tried setting up a new account, to no avail. 
 
I can send mail ok, but not recieve. This has nort been mentioned in earlier bug reports. 

I temporaritl installed outlook, so i can continue to email, and that works correctly - indicating to me that there is not a server problem.

Comment 5

[Ludovic Hirlimann [:Usul]]

Phil can you provide pop logs ?

Comment 6

[Phil]

(In reply to comment #5)
> Phil can you provide pop logs ?

Yes, Will do tonight.

Comment 7

[Phil]

Update: 
Tonight, my Thunderbird works correctly. I did nothing at all. I'm thinking that there must have been some subtle change on the server end (frontiernet). 

If this happens again, I will capture a log so we can figure out what is going on here.

Comment 8

[Ludovic Hirlimann [:Usul]]

Original reporter do you still experience the issue ? if so can you provide logs ?

Comment 9

[Ludovic Hirlimann [:Usul]]

Resolving as WFM.