477510 - add-on manager and update window are blank and their buttons don't work

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[moresuperthansuperman]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2a1pre) Gecko/20090207 Minefield/3.2a1pre
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2a1pre) Gecko/20090207 Minefield/3.2a1pre

when I go into help>Downloading Minefield 3.2a1pre, the window is blank and the buttons do not work. The update still downloaded, but the update window doesn't show it did, so I can't press Restart Now so I can finish the installation.(I can probably still just close it and open it again). And, the add-on manager is blank and the buttons also don't work in that either. 

Reproducible: Always

Steps to Reproduce:
1.Go to help>downloading Minefield 3.2a1pre
2.Also go to tools>add-ons
3.
Actual Results:  
The windows are blank and the buttons on them don't work

Expected Results:  
I should've been able to see my add-ns I have installed and the updates that were downloaded

Comment 1

[moresuperthansuperman]

I just had to close it and open it again, and it installed the updates, and it works fine now!!

Comment 2

[moresuperthansuperman]

Nevermind, it's happening again 8(

Comment 3

[Dave Garrett]

http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes

Comment 4

[moresuperthansuperman]

WOW, this is really weird!! It works again

Comment 5

[Dave Garrett]

First of all, FIXED is for when there's an applied patch or other change by Mozilla fixing a bug for everyone. If it's just you or is otherwise unreproducible then it's WORKSFORME.

Secondly, I suggest instead of just closing this you investigate further as it may recur. See if you can find a way to trigger it, then do comment 3.