484705 - mail compose, reply, report as spam won't work

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[dl.lewis]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.7) Gecko/2009021910 Firefox/3.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.7) Gecko/2009021910 Firefox/3.0.7

When using mail in my firefox browser with Mediacom, I cannnot reply, compose, or report as spam any message I have received. I can delete them and move them to another folder. I can empty the spam and trash folders.

Reproducible: Always

Steps to Reproduce:
1. In mail, click on compose, reply, report as spam
2. nothing at all happens
3.
Actual Results:  
nothing - cannot reply to messages, compose new ones, or report messages as spam

Expected Results:  
I expect to be able to write new messages, reply to ones I have received, and report as spam messages that are spam messages while using firefox. I don't expect or want to have to open Internet Explorer in order to do those tasks.

Comment 1

[Tyler Downer [He/Him]]

This is a mass search for bugs which are in the Firefox General component, are
UNCO, have not been changed for 500 days and have an unspecified version. 

Reporter, can you please update to Firefox 3.6.10 or later, create a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles, and test again. If you still see the issue, please update this bug. If the issue is gone, please set the status to RESOLVED > WORKSFORME.

Comment 2

[Tyler Downer [He/Him]]

No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.