Closed
Bug 489648
Opened 15 years ago
Closed 15 years ago
Frequent "Alert: COPY failed" alerts in IMAP account - data loss?
Categories
(MailNews Core :: Networking: IMAP, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: nelson, Unassigned)
References
(Depends on 1 open bug)
Details
(Whiteboard: [needs protocol log])
Running a not-very-recent trunk build... Today, every few minutes, I get a pair of Alert dialogs. The first says: > Alert > COPY failed The second says: > Alert > The current command did not succeed. The mail server responded: [ALERT] COPY failed. I suspect that these are coming from the mail filters' attempts to copy messages to other folders. These alerts really trouble me because: 1) They do not tell me any useful information such as: - the name of the server on which the copy operation failed - the name of the destination folder to which the copy was being attempted - the name of the source folder from which the copy was being attempted - anything about the mail message itself, subject, From, date ... nothing - what has happened to the message as a result of the failure. Lost? left in some source folder? If these failures are indeed happening as a result of message filters attempting to move messages to other folders, then there should be a message in the filter log saying - a filter action failure occurred - what filter was trying to execute, - what message it was trying to copy - what happened to the message (e.g. left in Inbox, or something)
Comment 1•15 years ago
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I assume IMAP, because of next. > The current command did not succeed. The mail server responded: [ALERT] COPY failed. Nelson Bolyard, can you get IMAP log? > Getting NSPR log : See Bug 402793 Comment #1 > IMAP command/response : http://tools.ietf.org/html/rfc3501 If you can test on MS Win, you can get log with timestamp, and you can do ad-hoc check of Tb's IMAP level flow while Tb is running, by viewing console of DebugView. > Adding timestmap to log by DebugView : See Bug 402793 Comment #6
Comment 2•15 years ago
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Nelson, can you attach log with timestamp using the new, simplified ",timestamp"? see https://wiki.mozilla.org/MailNews:Logging#Environment_Variables_to_set wada, with regard to bug 489873 - the message not being helpful - is this another case of us just regurgitating the imap response?
Whiteboard: [needs protocol log]
Reporter | ||
Comment 3•15 years ago
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Wayne, In late April, I went through a period of several days during which those alerts were frequent. But that stopped as mysteriously as it began, and I've not seen one in several weeks now. Next time I see one, I will try to get a log file.
Comment 4•15 years ago
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OK, let's be optimistic close for now, reopen if it reappears. but bug 489873 should remain open - wada can you comment there?
Status: NEW → RESOLVED
Closed: 15 years ago
Resolution: --- → WORKSFORME
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Description
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