Closed
Bug 490179
Opened 15 years ago
Closed 15 years ago
Firefox will not launch from the task bar, nor will it open from the Start Menu
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: nourusoff, Unassigned)
Details
User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6; .NET CLR 1.1.4322) Build Identifier: Firefix 3.0.9 I downloaded Firefox 3.0.9 April 24, 2009. I was able to open it once or perhpas twice, but it appears completely unusable now - when I click on its ikon on the task bar, nothing happens. When I double-click from the Start-up menu, nothing happens. Reproducible: Always Steps to Reproduce: 1.click on Firefix on task bar - nothing happens 2. 3.
Comment 1•15 years ago
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Please retest in safe-mode and with a new profile: http://support.mozilla.com/en-US/kb/Safe+Mode http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile Also verify that your firewall is reconfigured for the new version.
Version: unspecified → 3.0 Branch
Reporter | ||
Comment 2•15 years ago
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When I click RUN firefox.exe - ProfeilManager, nothing happens - Firefox doesn't start. I think I need to uninstall Firefox, saving my profile? (I already did this once.) BTW, I am not the only firefox client reporting problems with the new 3.0.9 firefox installation.
Comment 3•15 years ago
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Is firefox.exe running in the taskmanager?
Reporter | ||
Comment 4•15 years ago
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Yes! I ended the process, and it now seems to work fine. Thank you.
Comment 5•15 years ago
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Well, it shouldn't happen and the cause is not yet clear. Try updating your plug-ins, like flash and java, or it could be caused by an add-on, try disabling one by one, if it still happens. And if you want to reinstall Firefox, first delete the folder Mozilla Firefox in Program Files (not your profile) to make sure that all residues are removed. Resolving WFM.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → WORKSFORME
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Description
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